[kaddressbook] [Bug 501331] New: Syncing Google Contacts with kAddressbook / Kontact results in phone number and email address label changes

[BushMechanic]

https://bugs.kde.org/show_bug.cgi?id=501331

            Bug ID: 501331
           Summary: Syncing Google Contacts with kAddressbook / Kontact
                    results in phone number and email address label
                    changes
    Classification: Applications
           Product: kaddressbook
           Version: 6.3.2
          Platform: Manjaro
                OS: Linux
            Status: REPORTED
          Severity: normal
          Priority: NOR
         Component: general
          Assignee: kdepim-bugs at kde.org
          Reporter: qrf4c5zl2 at mozmail.com
  Target Milestone: ---

Created attachment 179282
  --> https://bugs.kde.org/attachment.cgi?id=179282&action=edit
Screenshots showing label changes for kAddressbook created contact.

Syncing a Google account addressbook with kAddressbook results in phone number
and email address labels being changes.

This bug goes back to at least 2023.

I have previously reported it on two occasions:
https://bugs.kde.org/show_bug.cgi?id=487889
https://bugs.kde.org/show_bug.cgi?id=475649

The labels affected are those used to classify phone numbers and email
addresses such as 'Mobile', 'Home', 'Work', 'Other', etc. Usually but not
always they are changed when the account is synced from kAddressbook to Google
but sometimes changes occur immediately on import.  Changes also occur within
kAddressbook with newly contacts before they are synced to Google.  It would
appear that kAddressbook initiates the changes.  
Depending on whether a new contact is created within kAddressbook or through
the Google Contacts web interface directly, changes are either uni-directional
or bi-directional.  This results in labels that are mismatched in addition to
being wrong.

To clearly illustrate this problem I created a new Google Groupware account in
kAddressbook using a new Google account.  I then created two test contacts, one
through the Google Contacts web interface and one from within kAddressbook and
proceeded to sync them several times.  I took a screenshot of each contact as I
created it and a screenshot of the contact at both the kAddressbook and Google
Contacts ends after each sync.

The attached images, "GoogleCreatedTestContact.png" and
"KontactCreatedTestKontact.png", show these screenshots in sequence for each of
the test cases along with the label changes described above.

This only seems to happen with Google Contact addressbooks.  I have not been
able to reproduce it in other addressbooks.  


STEPS TO REPRODUCE FOR "TEST KONTACT" created in kAddressbook

1. Create a new contact in a Google Contact address book within kAddressbook
having phone numbers labelled 'Mobile', 'Home', and 'Work' and an email address
labelled 'Home' and save it.
2.  Observe that immediately upon save the phone number labelled 'Mobile'
retains that label but within 5 seconds that label will change to 'Home'.
3.  Sync the address book with Google Contacts and from within the Google
Contacts web interface observe that notwithstanding the changes made in 2., the
new contact shows labels for all phone number labels as they were created. 
i.e. 'Mobile' is shown as 'Mobile', etc. 
3. In kAddressbook perform another sync and observe that the ALL labels on all
phone numbers and email get changed.  'Work' to 'Home', 'Home' to 'Work', etc.
4. Perform another sync and from Google Contacts web interface observe that all
labels now reflect the same values as those shown in kAddressbook in step 3.
5.  Perform another sync and now back in kAddressbook observe that all labels
have been changed and are different to those shown on Google in Step 4.
6.  Perform another sync and observe that all labels on Google get changed and
now match those in kAddressbook Step 5.
7.  Perform yet another sync and observe that now all kAddressbook labels match
those shown on Google.
8.  All subsequent sync result in labels matching.  NB:  matching does not mean
they're correct.   

STEPS TO REPRODUCE FOR "TEST CONTACT" created in Google Contacts.

1.  Create a new contact on Google Contacts through the web interface having
phone numbers labelled 'Mobile', 'Home', and 'Work' and an email address
labelled 'Home' and save it.
2.  In kAddressbook perform a sync and observe that ALL phone number and email
labels the new contact get changed.  'Home' to 'Work', 'Work' to 'Home',
'Mobile' to 'Home', etc. and do not match those on Google.
3.  Perform another sync and in Google Contacts observe that all labels get
changed and now match those shown in kAddressbook Step 2.
4.  Perform another sync and in kAddressbook observe that all labels get
changed and now do not match those shown in Google. 


OBSERVED RESULT
When syncing between kAddressbook and Google, labels are changed in the
following way:
-  when both kAddressbook and Google labels match, kAddressbook labels are
changed to mismatch on the next sync.
-  when kAddressbook and Google labels do NOT match, Google labels are changed
to match kAddressbook on next sync.

EXPECTED RESULT
That all labels stay the same as they were created or edited to and match each
other on Google and kAddressbook at all times. 

SOFTWARE/OS VERSIONS
Operating System: Manjaro Linux
KDE Plasma Version: 6.3.2
KDE Frameworks Version: 6.11.0
Qt Version: 6.8.2
Kernel Version: 6.12.17-1-MANJARO (64-bit)
Graphics Platform: X11
Processors: 4 × Intel® Core™ i5-3210M CPU @ 2.50GHz
Memory: 15.4 GiB of RAM
Graphics Processor: Intel® HD Graphics 4000
Manufacturer: LENOVO
Product Name: 2324LW5
System Version: ThinkPad X230


ADDITIONAL INFORMATION
This mismapping also appears to affect reminder times for Google Tasks.  Upon
syncing, correct times will be shown in Google Tasks e.g. 12:30pm but will only
show as 'All Day' within Kontact.

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