[Akonadi] [Bug 505428] New: Cannot connect to institutional Google Mail accounts
bugzilla_noreply at kde.org
bugzilla_noreply at kde.org
Tue Jun 10 12:03:58 BST 2025
https://bugs.kde.org/show_bug.cgi?id=505428
Bug ID: 505428
Summary: Cannot connect to institutional Google Mail accounts
Classification: Frameworks and Libraries
Product: Akonadi
Version First 6.4.2
Reported In:
Platform: Neon
OS: Linux
Status: REPORTED
Severity: critical
Priority: NOR
Component: Gmail resource
Assignee: kdepim-bugs at kde.org
Reporter: tomas.teijeiro at gmail.com
CC: carl at carlschwan.eu, dvratil at kde.org
Target Milestone: ---
SUMMARY
I find it impossible to configure an institutional gmail-based IMAP account, or
even a regular gmail account on Akonadi/KMail. Response message is always
"failed to authenticate additional scopes".
STEPS TO REPRODUCE
1. Create a new IMAP account.
2. Server: imap.gmail.com.
3. Settings: SSL/TLS. Port: 993. Authentication (Plain/XOAuth, both fail).
OBSERVED RESULT
Failure notification with the message "failed to authenticate additional
scopes". If I start Akonadi from the command line, I can see the following
message:
org.kde.kgapi: Bad request
QUrl("https://accounts.google.com/o/oauth2/token?prettyPrint=false") , Google
replied ' "{\n \"error\": \"invalid_grant\",\n \"error_description\": \"Bad
Request\"\n}" '
EXPECTED RESULT
- Some login window for Google on the browser should appear, and then I would
expect IMAP to download my emails and work as usual.
SOFTWARE/OS VERSIONS
Windows:
macOS:
(available in the Info Center app, or by running `kinfo` in a terminal window)
Linux/KDE Plasma: KDE Neon 6.3
KDE Plasma Version: 6.3.5
KDE Frameworks Version: 6.14.0
Qt Version: 6.9.0
ADDITIONAL INFORMATION
The account was working properly till mid-May 2025 with PLAIN authentication.
It is an institutional googlemail account without support for 2FA.
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