[kmail2] [Bug 508567] New: kmail akonadi fails to access kwallet and kio

Thu Aug 21 18:13:02 BST 2025

https://bugs.kde.org/show_bug.cgi?id=508567

            Bug ID: 508567
           Summary: kmail akonadi fails to access kwallet and kio
    Classification: Applications
           Product: kmail2
      Version First 6.5.0
       Reported In:
          Platform: openSUSE
                OS: Linux
            Status: REPORTED
          Severity: major
          Priority: NOR
         Component: general
          Assignee: kdepim-bugs at kde.org
          Reporter: sw4 at gmx.eu
  Target Milestone: ---

2025-08-19a
Kmail: Could not read the password: user rejected wallet access
kf.kio.core: couldn't create worker: "Unknown protocol 'akonadi'."

Before this problem:
Installed all available software updates with zypper dup
openSUSE Tumbleweed 20250818

KDE Plasma Version: 6.4.4
KDE Frameworks Version: 6.17.0
Qt Version: 6.9.1
Kernel Version: 6.16.1-1-default (64-bit)
Graphics Platform: X11
Processors: 22 × Intel® Core™ Ultra 7 155H
Memory: 128 GiB of RAM (125.1 GiB usable)
Graphics Processor: Intel® Arc
Manufacturer: ASUSTeK COMPUTER INC.
Product Name: NUC14RVH-B

Then:
Rebooted the host into Kde Plasma desktop.

The Kde desktop is configured with Kde Wallet Manager to have the Kmail imap
accounts passwords saved in the wallet.

Reproduce the problem with:
Log into the Kde desktop.
Open the configured default Kde wallet via the password prompt.
Start Kmail and attempt to synchronize emails from configured imap server
accounts; using kwallet.

Attempt to review with:
Open Akonadi Console and enable logging in it. Restart the failed Agent(s).
After this action, for unknown reasons, the problem with kmail akonadi wallet
access disappears.

However, the problem does re-appear after a new login into the Kde desktop.

Note:
The Kde Wallet Manager has 3 wallets configured, but only one is actively used,
and is the default wallet.
The wallets and their contents have not been changed during or after the recent
software updates.

Other information:
The User has 4 Kde Activities configured, with 5 virtual desktops in each.
The Kde desktop has the "Icons-and-Text Task Manager" configured.

## Kde desktop pop-up message Error--KIOExec

    Internal Error
    Please send a full bug report at https://bugs.kde.org
    Akonadi::Exception: No remote identifier specified

## Kde desktop Notifications for the problem

KMail
    <akonadi_resource_name>: Could not connect to the IMAP-server
imap.ionos.de.
    Could not read the password: user rejected wallet access

    Resource <akonadi_resource_name> is broken.
    Could not connect to the IMAP-server imap.ionos.de.
    Could not read the password: user rejected wallet access

## Journalctl -f -o short-full

    Tue 2025-08-19 17:22:40 CEST suse8 systemd[1710]: Started KMail - Mail
Client.
    Tue 2025-08-19 17:22:41 CEST suse8 akonadiserver[2910]:
org.kde.pim.akonadiserver: Subscriber "" disconnected
    Tue 2025-08-19 17:22:41 CEST suse8 akonadiserver[2910]:
org.kde.pim.akonadiserver: New notification connection (registered as
Akonadi::Server::NotificationSubscriber(0x7fafd8245ff0) )
    Tue 2025-08-19 17:22:41 CEST suse8 akonadiserver[2910]:
org.kde.pim.akonadiserver: New notification connection (registered as
Akonadi::Server::NotificationSubscriber(0x7fafd82770a0) )

    NOTE Kmail Kwallet akonadi error context:
    Tue 2025-08-19 17:22:41 CEST suse8 kmail[5205]:
org.kde.pim.pimcommonactivities: Plasma activities is not running:  1

    Tue 2025-08-19 17:22:41 CEST suse8 akonadiserver[2910]:
org.kde.pim.akonadiserver: New notification connection (registered as
Akonadi::Server::NotificationSubscriber(0x7fafd8245ff0) )
    Tue 2025-08-19 17:22:41 CEST suse8 akonadiserver[2910]:
org.kde.pim.akonadiserver: New notification connection (registered as
Akonadi::Server::NotificationSubscriber(0x7fafd819bdc0) )
    Tue 2025-08-19 17:22:41 CEST suse8 akonadiserver[2910]:
org.kde.pim.akonadiserver: New notification connection (registered as
Akonadi::Server::NotificationSubscriber(0x7fafd82c8340) )
    Tue 2025-08-19 17:22:41 CEST suse8 akonadiserver[2910]:
org.kde.pim.akonadiserver: Subscriber "" disconnected
    Tue 2025-08-19 17:22:41 CEST suse8 akonadiserver[2910]:
org.kde.pim.akonadiserver: New notification connection (registered as
Akonadi::Server::NotificationSubscriber(0x7fafd82808e0) )
    Tue 2025-08-19 17:22:41 CEST suse8 akonadiserver[2910]:
org.kde.pim.akonadiserver: New notification connection (registered as
Akonadi::Server::NotificationSubscriber(0x7fafd8242f50) )
    Tue 2025-08-19 17:22:41 CEST suse8 akonadiserver[2910]:
org.kde.pim.akonadiserver: Subscriber
Akonadi::Server::NotificationSubscriber(0x7fafd82770a0) identified as "KMail
Kernel ETM - 94388865270912"
    Tue 2025-08-19 17:22:41 CEST suse8 akonadiserver[2910]:
org.kde.pim.akonadiserver: Subscriber
Akonadi::Server::NotificationSubscriber(0x7fafd8245ff0) identified as
"SpecialCollectionsMonitor - 94388865502336"
    Tue 2025-08-19 17:22:41 CEST suse8 akonadiserver[2910]:
org.kde.pim.akonadiserver: Subscriber
Akonadi::Server::NotificationSubscriber(0x7fafd819bdc0) identified as
"MessageListTagMonitor - 94388869200592"
    Tue 2025-08-19 17:22:41 CEST suse8 akonadiserver[2910]:
org.kde.pim.akonadiserver: Subscriber
Akonadi::Server::NotificationSubscriber(0x7fafd82808e0) identified as
"MessageViewerMonitor - 94388861879808"
    Tue 2025-08-19 17:22:41 CEST suse8 akonadiserver[2910]:
org.kde.pim.akonadiserver: Subscriber
Akonadi::Server::NotificationSubscriber(0x7fafd82808e0) identified as
"MessageViewerMonitor - 94388861879808"
    Tue 2025-08-19 17:22:41 CEST suse8 akonadiserver[2910]:
org.kde.pim.akonadiserver: Subscriber
Akonadi::Server::NotificationSubscriber(0x7fafd8242f50) identified as
"TagActionManagerMonitor - 94388867906384"
    Tue 2025-08-19 17:22:41 CEST suse8 kded6[2039]: Registering
":1.117/StatusNotifierItem" to system tray
    Tue 2025-08-19 17:22:41 CEST suse8 akonadiserver[2910]:
org.kde.pim.akonadiserver: New notification connection (registered as
Akonadi::Server::NotificationSubscriber(0x7fafd8283130) )
    Tue 2025-08-19 17:22:41 CEST suse8 akonadiserver[2910]:
org.kde.pim.akonadiserver: Subscriber
Akonadi::Server::NotificationSubscriber(0x7fafd8283130) identified as
"FilterManagerTagMonitor - 94388880485552"

    NOTE Kmail Kwallet akonadi error context:
    Tue 2025-08-19 17:22:41 CEST suse8 kwalletd6[2428]: kf.wallet.kwalletd:
"Item not found"
    Tue 2025-08-19 17:22:41 CEST suse8 kwalletd6[2428]: kf.wallet.kwalletd:
"Entry not found, key: 1090011078, folder: mailtransports"
    Tue 2025-08-19 17:22:41 CEST suse8 kmail[5205]: org.kde.pim.mailtransport:
We have an error during reading password for 1090011078 "Entry not found"
    Tue 2025-08-19 17:22:42 CEST suse8 kwalletd6[2428]: kf.wallet.kwalletd:
"Item not found"

    NOTE Kmail Kwallet akonadi error context:
    Tue 2025-08-19 17:22:42 CEST suse8 kwalletd6[2428]: kf.wallet.kwalletd:
"Entry not found, key: 2034185836, folder: mailtransports"
    Tue 2025-08-19 17:22:42 CEST suse8 kmail[5205]: org.kde.pim.mailtransport:
We have an error during reading password for 2034185836 "Entry not found"

    NOTE Kmail Kwallet akonadi error context:
    Tue 2025-08-19 17:22:42 CEST suse8 kwalletd6[2428]: kf.wallet.kwalletd:
"Item not found"
    Tue 2025-08-19 17:22:42 CEST suse8 kwalletd6[2428]: kf.wallet.kwalletd:
"Entry not found, key: 2064882029, folder: mailtransports"
    Tue 2025-08-19 17:22:42 CEST suse8 kmail[5205]: org.kde.pim.mailtransport:
We have an error during reading password for 2064882029 "Entry not found"
    Tue 2025-08-19 17:22:42 CEST suse8 akonadiserver[2910]:
org.kde.pim.akonadiserver: New notification connection (registered as
Akonadi::Server::NotificationSubscriber(0x7fafd82c7b30) )
    Tue 2025-08-19 17:22:42 CEST suse8 akonadiserver[2910]:
org.kde.pim.akonadiserver: Subscriber
Akonadi::Server::NotificationSubscriber(0x7fafd82c7b30) identified as
"MessageListTagCacheMonitor - 140380871871680"
    Tue 2025-08-19 17:22:42 CEST suse8 kmail[5205]: QFont::setPixelSize: Pixel
size <= 0 (0)
    Tue 2025-08-19 17:22:42 CEST suse8 kmail[5205]: QFont::setPixelSize: Pixel
size <= 0 (0)
    Tue 2025-08-19 17:22:42 CEST suse8 akonadiserver[2910]:
org.kde.pim.akonadiserver.search: Executing search
"kmail2-421651176-SearchSession"
    Tue 2025-08-19 17:22:42 CEST suse8 akonadiserver[2910]:
org.kde.pim.akonadiserver.search: Search  "kmail2-421651176-SearchSession" done
(without remote search)

    NOTE Kmail Kwallet akonadi error context:
    Tue 2025-08-19 17:23:13 CEST suse8 systemd[1710]: Starting Fuse interface
for KIO...
    Tue 2025-08-19 17:23:13 CEST suse8 systemd[1710]: Started Fuse interface
for KIO.
    Tue 2025-08-19 17:23:13 CEST suse8 kio-fuse[5361]: kf.kio.core: couldn't
create worker: "Unknown protocol 'akonadi'."

    NOTE Kmail Kwallet akonadi error context:
    Tue 2025-08-19 17:23:13 CEST suse8 systemd[1710]: Started Agent
Configuration Dialog.
    Tue 2025-08-19 17:23:13 CEST suse8 kioexec[5367]: kf.kio.core: Protocol
Class of url QUrl("akonadi:akonadi_imap_resource_3") , isn't ':local',
cancelling job.
    Tue 2025-08-19 17:23:13 CEST suse8 kioworker[5380]: kf.i18n:
KLocalizedString: Domain is not set for this string, translation will not work.
Please see https://api.kde.org/frameworks/ki18n/html/prg_guide.html msgid:
"Protocol name" msgid_plural: "" msgctxt: "@info:shell"
    Tue 2025-08-19 17:23:13 CEST suse8 kioworker[5380]: kf.i18n:
KLocalizedString: Domain is not set for this string, translation will not work.
Please see https://api.kde.org/frameworks/ki18n/html/prg_guide.html msgid:
"Socket name" msgid_plural: "" msgctxt: "@info:shell"
    Tue 2025-08-19 17:23:13 CEST suse8 kioworker[5380]: kf.i18n:
KLocalizedString: Domain is not set for this string, translation will not work.
Please see https://api.kde.org/frameworks/ki18n/html/prg_guide.html msgid:
"Socket name" msgid_plural: "" msgctxt: "@info:shell"

    Tue 2025-08-19 17:23:13 CEST suse8 kioexec[5367]: kf.kio.workers.file:
readData() returned -1
    Tue 2025-08-19 17:23:13 CEST suse8 kioexec[5367]: kf.kio.core:
Connection::send() called with connection not inited
    Tue 2025-08-19 17:24:14 CEST suse8 systemd[1710]:
app-org.kde.akonadi.configdialog at c8cb37fbdb674ed99e8253c6dbfbd198.service: Main
process exited, code=exited, status=1/FAILURE
    Tue 2025-08-19 17:24:14 CEST suse8 systemd[1710]:
app-org.kde.akonadi.configdialog at c8cb37fbdb674ed99e8253c6dbfbd198.service:
Failed with result 'exit-code'.

Bye

-- 
You are receiving this mail because:
You are the assignee for the bug.