https://bugs.kde.org/show_bug.cgi?id=508382
Bug ID: 508382
Summary: KDE PIM not working after today (17Aug25) update
Classification: Frameworks and Libraries
Product: Akonadi
Version First 6.5.0
Reported In:
Platform: Neon
OS: Linux
Status: REPORTED
Severity: critical
Priority: NOR
Component: general
Assignee: kdepim-bugs at kde.org
Reporter: p.wibberley at btinternet.com
CC: carl at carlschwan.eu
Target Milestone: ---
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SUMMARY
Since today's (17 August 2025) update, Kmail, Korganizer and Kontact won't
start, giving the message ""Personal information management service is
starting" and then "A required backup service is not operational".
In a terminal, 'akonadictl stop' gives "Akonadi is not running" immediately
followed by 'akonadictl start' gives "Akonadi is already running". 'akonadictl
status' reports
"Akonadi Control: stopped
Akonadi Server: running
Akonadi Server Search Support: available (Remote Search)"
STEPS TO REPRODUCE
1. Select Kmail, Korganizer or Kontact
2. Run akonadictl as described above.
OBSERVED RESULT
Kmail, Korganizer and Kontact won't start, giving the message ""Personal
information management service is starting" and then "A required backup service
is not operational".
EXPECTED RESULT
Applications should start normally.
SOFTWARE/OS VERSIONS
'kinfo' reports
ERROR: VkInstanceCreateInfo::pApplicationInfo::apiVersion has value
of 0 which is not permitted. If apiVersion is not 0, then it must be greater
than or equal to the value of VK_API_VERSION_1_0
[VUID-VkApplicationInfo-apiVersion]
Operating System: KDE neon User Edition
KDE Plasma Version: 6.4.4
KDE Frameworks Version: 6.17.0
Qt Version: 6.9.1
Kernel Version: 6.14.0-27-generic (64-bit)
Graphics Platform: Wayland
Processors: 8 × 11th Gen Intel® Core™ i5-1135G7 @ 2.40GHz
Memory: 8 GiB of RAM (7.5 GiB usable)
Graphics Processor: Intel® Iris® Xe Graphics
ADDITIONAL INFORMATION
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