[kmail2] [Bug 483004] New: Kmail does not reauthenticate O365 and crashes when attempting

agapp11 at hotmail.com agapp11 at hotmail.com
Sat Mar 9 16:31:55 GMT 2024


https://bugs.kde.org/show_bug.cgi?id=483004

            Bug ID: 483004
           Summary: Kmail does not reauthenticate O365 and crashes when
                    attempting
    Classification: Applications
           Product: kmail2
           Version: 6.0.0
          Platform: Arch Linux
                OS: Linux
            Status: REPORTED
          Severity: crash
          Priority: NOR
         Component: misc
          Assignee: kdepim-bugs at kde.org
          Reporter: agapp11 at hotmail.com
  Target Milestone: ---

SUMMARY

When I wake the computer from sleep, kmail EWS (O365) does not wake up and
remains offline. Clicking `Update Folder/Update Folder and all its Subcontents`
will start showing Kmail doing stuff. But then the program will crash. In order
for EWS service to go back online, I either need to login again manually or
restart app

NOTE: If you are reporting a crash, please try to attach a backtrace with debug
symbols.
See
https://community.kde.org/Guidelines_and_HOWTOs/Debugging/How_to_create_useful_crash_reports
***



STEPS TO REPRODUCE
1. Put computer into sleep
2. Leave it for 10 min - 30 min
3.  Leave kmail open in tray
4. Wake computer from sleep
5. open kmail from tray
6. right click `Update Folder/Update Folder and all its Subcontents`
7. EWS mailbox stays offline
8. Click settings --> configure kmail --> recieving --> modify --> EWS settings
`reconnect` 
9. Sometimes a crash will happen

OBSERVED RESULT

Program will crash and then restart

However, once program goes `offline` it is impossible to get it to go online
without reauthenticating or restarting kmail

EXPECTED RESULT

EWS mailbox reauthenticates automatically and goes online


Linux/KDE Plasma: 
Operating System: Arch Linux 
KDE Plasma Version: 6.0.1
KDE Frameworks Version: 6.0.0
Qt Version: 6.6.2
Kernel Version: 6.7.9-arch1-1 (64-bit)
Graphics Platform: Wayland
Processors: 12 × Intel® Core™ i7-10750H CPU @ 2.60GHz
Memory: 23.3 GiB of RAM
Graphics Processor: Mesa Intel® UHD Graphics
Manufacturer: LENOVO
Product Name: 81Y6
System Version: Lenovo Legion 5 15IMH05H
(available in About System)
KDE Plasma Version: 6.0.1

ADDITIONAL INFORMATION

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