[Akonadi] [Bug 474646] New: Setting up Account stuck with no details and progress

Andrey Sotirov bugzilla_noreply at kde.org
Mon Sep 18 06:27:23 BST 2023


https://bugs.kde.org/show_bug.cgi?id=474646

            Bug ID: 474646
           Summary: Setting up Account stuck with no details and progress
    Classification: Frameworks and Libraries
           Product: Akonadi
           Version: 5.24.1
          Platform: openSUSE
                OS: Linux
            Status: REPORTED
          Severity: normal
          Priority: NOR
         Component: Account Wizard
          Assignee: kdepim-bugs at kde.org
          Reporter: a.d.sotirov at gmail.com
                CC: carl at carlschwan.eu
  Target Milestone: ---

SUMMARY
Trying to add a new account stuck on `Setting up Account` indefinitely without
any details on what went wrong or what's going on

STEPS TO REPRODUCE
1. Go to Settings -> Add Account
2. Provide personal info, in this case the email is an outlook email address
3. Deselect both options in `Secure your Communication` step
4. Choose POP3
5. For user name fill your outlook email address. 
    Incoming server: outlook.office365.com 
    Outgoing server: Smtp.office365.com
6. Click next

OBSERVED RESULT

The application stuck indefinitely on the `Setting up Account` page with no
information what is going on.

EXPECTED RESULT

Successfully add an account.

SOFTWARE/OS VERSIONS
Linux/KDE Plasma: 6.5.3-1-default (64-bit)
KDE Plasma Version: 5.27.8
KDE Frameworks Version: 5.110.0
Qt Version: 5.15.10

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