[kontact] [Bug 468654] New: After upgrading to KDE 5.27, my mailboxes always show up as (Offline) after computer wakes up from sleep. No way to bring them back online.

bugzilla_noreply at kde.org bugzilla_noreply at kde.org
Tue Apr 18 15:43:32 BST 2023


https://bugs.kde.org/show_bug.cgi?id=468654

            Bug ID: 468654
           Summary: After upgrading to KDE 5.27, my mailboxes always show
                    up as (Offline) after computer wakes up from sleep. No
                    way to bring them back online.
    Classification: Applications
           Product: kontact
           Version: 5.22.3
          Platform: Neon
                OS: Linux
            Status: REPORTED
          Severity: major
          Priority: NOR
         Component: mail
          Assignee: kdepim-bugs at kde.org
          Reporter: ioo+kde at posteo.net
  Target Milestone: ---

SUMMARY
***
After upgrading to KDE 5.27, my mailboxes always show up as (Offline) after
computer wakes up from sleep. Right clicking and selecting "Update this folder
and all subfolder" gives the message: "Before syncing folder: xx it is
necessary to have the resource online. Do you want to make it online? If I
click "Go online" nothing happens. The mailbox remains offline.

The only way I have found to being the mailbox back online is to reboot the
computer. This is not an acceptable solution. I will likely need to start
looking for another mail client if Kmail is broken in 5.27.
***


STEPS TO REPRODUCE
1. Wake computer up from sleep
2. Open Kontact
3. Try to check mail and notice it says (offline)
4. Right click and select "Update this folder"
5. Click "Go online"
6. Nothing happens, mailbox is still offline.

OBSERVED RESULT
- Mailbox will not go online automatically when waking up from sleep
- Mailbox will not go online after selecting "Go online"

EXPECTED RESULT
Mailbox should go online automatically. Certainly it should go online if I
specify it to go online which it also does not do.

SOFTWARE/OS VERSIONS
Linux/KDE Plasma: KDE neon 5.27
(available in About System)
KDE Plasma Version: 5.27.4
KDE Frameworks Version: 5.105.0
Qt Version: 5.15.8

ADDITIONAL INFORMATION
This is a new issue, it has never happened before the recent disut upgrade to
KDE 5.27

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