[Akonadi] [Bug 437688] New: Cannot download email from office365.com via IMAP

Aaron Williams bugzilla_noreply at kde.org
Wed May 26 01:53:58 BST 2021


https://bugs.kde.org/show_bug.cgi?id=437688

            Bug ID: 437688
           Summary: Cannot download email from office365.com via IMAP
           Product: Akonadi
           Version: 5.17.1
          Platform: Other
                OS: Linux
            Status: REPORTED
          Severity: normal
          Priority: NOR
         Component: IMAP resource
          Assignee: kdepim-bugs at kde.org
          Reporter: aaronw at doofus.org
  Target Milestone: ---

Akonadi is getting stuck on this email.  I am wondering if it is related to
Bug# 403903 since I have seen the same throttling on IMAP when my laptop
attempts to sync all IMAP email.  At some earlier point I debugged IMAP to
Office365 to also returning throttling responses.

In any event, Akonadi is getting stuck on the following email.  Note that I
have stripped out a lot of identifying information since this is a work
account. This account contains a lot of emails going back over 10 years.

I repeatedly get the following output from Akonadi:

org.kde.pim.kimap: The stream parser raised an exception: Unable to read more
data

Here is the email it keeps barfing on:
C: A000005 CAPABILITY
S: * CAPABILITY IMAP4 IMAP4rev1 AUTH=PLAIN AUTH=XOAUTH2 SASL-IR UIDPLUS MOVE ID
UNSELECT CLIENTACCESSRULES CLIENTNETWORKPRESENCELOCATION BACKENDAUTHENTICATE
CHILDREN IDLE NAMESPACE LITERAL+
S: A000005 OK CAPABILITY completed.
C: A000006 NAMESPACE
S: * NAMESPACE ( ("" "/") ) ( ) ( )
S: A000006 OK NAMESPACE completed.
C: A000007 ID ("name" "Kontact IMAP Resource")
S: * ID ( name Microsoft.Exchange.Imap4.Imap4Server version 15.20 )
S: A000007 OK ID completed
C: A000008 APPEND "INBOX" "25-May-2021 16:04:15 +0000" {2286071}
S: + Ready for additional command text.
C: Received: from CO6PR18MB4449.namprd18.prod.outlook.com (2603:10b6:5:359::21)
by BYAPR18MB2469.namprd18.prod.outlook.com with HTTPS; Tue, 25 May 2021
16:06:53 +0000
Received: from BN6PR16CA0028.namprd16.prod.outlook.com (2603:10b6:405:14::14)
by CO6PR18MB4449.namprd18.prod.outlook.com (2603:10b6:5:359::21) with Microsoft
SMTP Server (version=TLS1_2, cipher=TLS_ECDHE_RSA_WITH_AES_256_GCM_SHA384) id
15.20.4150.26; Tue, 25 May 2021 16:06:43 +0000
Received: from BN8NAM04FT045.eop-NAM04.prod.protection.outlook.com
(2603:10b6:405:14:cafe::90) by BN6PR16CA0028.outlook.office365.com
(2603:10b6:405:14::14) with Microsoft SMTP Server (version=TLS1_2,
cipher=TLS_ECDHE_RSA_WITH_AES_256_GCM_SHA384) id 15.20.4150.23 via Frontend
Transport; Tue, 25 May 2021 16:06:43 +0000
Authentication-Results: spf=fail (sender IP is 4.21.29.232)
smtp.mailfrom=XXXXXXX.com; XXXXXXX.mail.onmicrosoft.com; dkim=none (message not
signed) header.d=none;XXXXXXX.mail.onmicrosoft.com; dmarc=fail action=none
header.from=XXXXXXX.com;
Received-SPF: Fail (protection.outlook.com: domain of XXXXXXX.com does not
designate 4.21.29.232 as permitted sender) receiver=protection.outlook.com;
client-ip=4.21.29.232; helo=XXXXXXX.com;
Received: from XXXXXXX.com (4.21.29.232) by
BN8NAM04FT045.mail.protection.outlook.com (10.13.160.73) with Microsoft SMTP
Server (version=TLS1_2, cipher=TLS_ECDHE_RSA_WITH_AES_256_CBC_SHA384) id
15.20.4129.27 via Frontend Transport; Tue, 25 May 2021 16:06:42 +0000
Received: from DC6WP-EXCH01.XXXXXXX.com (10.76.176.21) by
DC6WP-EXCH01.XXXXXXX.com (10.76.176.21) with Microsoft SMTP Server (TLS) id
15.0.1497.2; Tue, 25 May 2021 12:04:22 -0400
Received: from NAM04-DM6-obe.outbound.protection.outlook.com (104.47.73.46) by
DC6WP-EXCH01.XXXXXXX.com (10.76.176.21) with Microsoft SMTP Server (TLS) id
15.0.1497.2 via Frontend Transport; Tue, 25 May 2021 12:04:21 -0400
Received: from SJ0PR18MB3820.namprd18.prod.outlook.com (2603:10b6:a03:2ec::14)
by SJ0PR18MB3900.namprd18.prod.outlook.com (2603:10b6:a03:2e4::9) with
Microsoft SMTP Server (version=TLS1_2,
cipher=TLS_ECDHE_RSA_WITH_AES_256_GCM_SHA384) id 15.20.4150.27; Tue, 25 May
2021 16:04:17 +0000
Received: from SJ0PR18MB3820.namprd18.prod.outlook.com
([fe80::1c5a:c1f3:7f79:1531]) by SJ0PR18MB3820.namprd18.prod.outlook.com
([fe80::1c5a:c1f3:7f79:1531%3]) with mapi id 15.20.4150.027; Tue, 25 May 2021
16:04:16 +0000
From: Mandisa Diggs <mdiggs at XXXXXXX.com>
To: XXXXXX-group-email <XXXXXX-group-email at XXXXXXX.com>
Cc: A huge list of email addresses
Subject: TODAY! | Celebrate Resilience, Uplift Voices | Virtual Asian American
Pacific Islander Heritage Month | 
Thread-Topic: TODAY! | Celebrate Resilience, Uplift Voices | Virtual Asian
American Pacific Islander Heritage Month | 
Thread-Index: AddRf5EkZkwYbYxVCEmdMHgr9NgLHQ==
Date: Tue, 25 May 2021 16:04:15 +0000
Message-ID:
<SJ0PR18MB3820E08DB0149DA55F53E0FACB259 at SJ0PR18MB3820.namprd18.prod.outlook.com>
Accept-Language: en-US
Content-Language: en-US
X-MS-Has-Attach: yes
x-ms-publictraffictype: Email
Authentication-Results-Original: XXXXXXX.com; dkim=none (message not signed)
header.d=none;XXXXXXX.com; dmarc=none action=none header.from=XXXXXXX.com;
x-ms-exchange-calendar-series-instance-id:
BAAAAIIA4AB0xbcQGoLgCAAAAAAgG8WDLUjXAQAAAAAAAAAAEAAAAJVFbzSgQwdMk9UTLy2Ye5g=
x-originating-ip: [73.185.82.159]
X-MS-Office365-Filtering-Correlation-Id: 270396e0-3ad8-4297-1bdd-08d91f9716bc
x-ms-traffictypediagnostic:
SJ0PR18MB3900:MeetingMessage|CO6PR18MB4449:MeetingMessage
x-ld-processed: 70e1fb47-1155-421d-87fc-2e58f638b6e0,ExtAddr
x-ms-exchange-transport-forked: True
x-ms-oob-tlc-oobclassifiers: OLM:3173;OLM:3173;
X-Microsoft-Antispam-Untrusted: BCL:0;
X-Microsoft-Antispam-Message-Info-Original:
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
X-Forefront-Antispam-Report-Untrusted:
CIP:255.255.255.255;CTRY:;LANG:en;SCL:-1;SRV:;IPV:NLI;SFV:SKI;H:SJ0PR18MB3820.namprd18.prod.outlook.com;PTR:;CAT:NONE;SFS:;DIR:INB;
x-ms-exchange-antispam-messagedata:
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
Content-Type: multipart/mixed;
boundary="_005_SJ0PR18MB3820E08DB0149DA55F53E0FACB259SJ0PR18MB3820namp_"
X-MS-Exchange-Transport-CrossTenantHeadersStamped: SJ0PR18MB3900
X-OrganizationHeadersPreserved: SJ0PR18MB3900.namprd18.prod.outlook.com
Return-Path: <mdiggs at XXXXXXX.com>
X-CrossPremisesHeadersPromoted: DC6WP-EXCH01.XXXXXXX.com
X-CrossPremisesHeadersFiltered: DC6WP-EXCH01.XXXXXXX.com
X-Auto-Response-Suppress: DR, OOF, AutoReply
X-OrganizationHeadersPreserved: DC6WP-EXCH01.XXXXXXX.com
X-MS-Exchange-Organization-ExpirationStartTime: 25 May 2021 16:06:43.1585 (UTC)
X-MS-Exchange-Organization-ExpirationStartTimeReason: OriginalSubmit
X-MS-Exchange-Organization-ExpirationInterval: 1:00:00:00.0000000
X-MS-Exchange-Organization-ExpirationIntervalReason: OriginalSubmit
X-MS-Exchange-Organization-Network-Message-Id:
270396e0-3ad8-4297-1bdd-08d91f9716bc
X-EOPAttributedMessage: 0
X-MS-Exchange-Organization-MessageDirectionality: Originating
X-MS-Exchange-Organization-AuthAs: Internal
X-MS-Exchange-Organization-AuthMechanism: 04
X-MS-Exchange-Organization-AuthSource: SJ0PR18MB3820.namprd18.prod.outlook.com
X-MS-Exchange-Organization-SCL: -1
X-CrossPremisesHeadersPromoted:
BN8NAM04FT045.eop-NAM04.prod.protection.outlook.com
X-CrossPremisesHeadersFiltered:
BN8NAM04FT045.eop-NAM04.prod.protection.outlook.com
X-MS-Exchange-Transport-CrossTenantHeadersStripped:
BN8NAM04FT045.eop-NAM04.prod.protection.outlook.com
X-OriginatorOrg: XXXXXXX.com
X-MS-Office365-Filtering-Correlation-Id-Prvs:
f9eba569-2895-4fe1-6fee-08d91f96bf96
X-Microsoft-Antispam: BCL:0;
X-Forefront-Antispam-Report:
CIP:4.21.29.232;CTRY:US;LANG:en;SCL:-1;SRV:;IPV:NLI;SFV:SKI;H:XXXXXXX.com;PTR:InfoDomainNonexistent;CAT:NONE;SFS:;DIR:INB;
X-MS-Exchange-CrossTenant-OriginalArrivalTime: 25 May 2021 16:06:42.7627 (UTC)
X-MS-Exchange-CrossTenant-Network-Message-Id:
270396e0-3ad8-4297-1bdd-08d91f9716bc
X-MS-Exchange-CrossTenant-Id: 70e1fb47-1155-421d-87fc-2e58f638b6e0
X-MS-Exchange-CrossTenant-OriginalAttributedTenantConnectingIp:
TenantId=70e1fb47-1155-421d-87fc-2e58f638b6e0;Ip=[4.21.29.232];Helo=[XXXXXXX.com]
X-MS-Exchange-CrossTenant-AuthAs: Internal
X-MS-Exchange-CrossTenant-AuthSource: SJ0PR18MB3820.namprd18.prod.outlook.com
X-MS-Exchange-CrossTenant-FromEntityHeader: HybridOnPrem
X-MS-Exchange-Transport-CrossTenantHeadersStamped: CO6PR18MB4449
X-MS-Exchange-Transport-EndToEndLatency: 00:00:10.8231961
X-MS-Exchange-Processed-By-BccFoldering: 15.20.4150.027
X-Microsoft-Antispam-Mailbox-Delivery:
ucf:0;jmr:0;auth:0;dest:I;ENG:(750129)(520011016)(706158)(944506458)(944626604);
X-Microsoft-Antispam-Message-Info:
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
MIME-Version: 1.0


--_005_SJ0PR18MB3820E08DB0149DA55F53E0FACB259SJ0PR18MB3820namp_
Content-Type: multipart/alternative;
boundary="_000_SJ0PR18MB3820E08DB0149DA55F53E0FACB259SJ0PR18MB3820namp_"

--_000_SJ0PR18MB3820E08DB0149DA55F53E0FACB259SJ0PR18MB3820namp_
Content-Type: text/plain; charset="iso-8859-1"
Content-Transfer-Encoding: quoted-printable

(HTML email)

--_000_SJ0PR18MB3820E08DB0149DA55F53E0FACB259SJ0PR18MB3820namp_
Content-Type: text/calendar; charset="utf-8"; method="REQUEST"
Content-Transfer-Encoding: base64


xxxxxx

--_005_SJ0PR18MB3820E08DB0149DA55F53E0FACB259SJ0PR18MB3820namp_--
S: Cc: BAD Command Error. 10
X






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