[kmail2] [Bug 446949] New: kmail cannot access gmail account

Nick bugzilla_noreply at kde.org
Mon Dec 13 20:56:18 GMT 2021


https://bugs.kde.org/show_bug.cgi?id=446949

            Bug ID: 446949
           Summary: kmail cannot access gmail account
           Product: kmail2
           Version: 5.19.0
          Platform: Neon Packages
                OS: Linux
            Status: REPORTED
          Severity: major
          Priority: NOR
         Component: general
          Assignee: kdepim-bugs at kde.org
          Reporter: nick.craig.law at gmail.com
  Target Milestone: ---

SUMMARY
***
I've been running kmail and accessing my gmail account for years, however after
a recent update a few days ago I get the following message "Unable to login to
the server "pop.gmail.com".
Could not login to pop.gmail.com.
The server terminated the connection immediately. "

I've tried generating a new  app password, multiple times, checked all the
server info, still can't receive emails. However here's the odd thing. I can
send emails via the gmail account.

This all started happening after the recent KDE neon upgrade to 5.23.4. My
gmail password is stored in my KDEwallet which I can login to and see the
passwords. Re-entering the password manually still doesn't work.

***


STEPS TO REPRODUCE
Use an existing gmail account that's already setup in kmail2 and try to receive
email. Gmail server disconnects immediately.

OBSERVED RESULT
Cannot receive gmail emails but can send via gmail smtp.

EXPECTED RESULT


SOFTWARE/OS VERSIONS
Operating System: KDE neon 5.23
KDE Plasma Version: 5.23.4
KDE Frameworks Version: 5.88.0
Qt Version: 5.15.3
Kernel Version: 5.11.0-41-generic (64-bit)
Graphics Platform: X11
Processors: 8 × Intel® Core™ i7-2670QM CPU @ 2.20GHz
Memory: 15.6 GiB of RAM
Graphics Processor: GeForce GTX 570M/PCIe/SSE2

ADDITIONAL INFORMATION

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