[kmail2] [Bug 441260] New: Confusing "Mark Message" menu UX

Sebastian Krzyszkowiak bugzilla_noreply at kde.org
Fri Aug 20 19:41:21 BST 2021


            Bug ID: 441260
           Summary: Confusing "Mark Message" menu UX
           Product: kmail2
           Version: Git (master)
          Platform: unspecified
                OS: All
            Status: REPORTED
          Severity: normal
          Priority: NOR
         Component: UI
          Assignee: kdepim-bugs at kde.org
          Reporter: kde at dosowisko.net
  Target Milestone: ---

Created attachment 140883
  --> https://bugs.kde.org/attachment.cgi?id=140883&action=edit
"Mark Message" menu screenshot

(version: 5.18.0 [there's no such option in the Version field to choose])

For a message that's marked as important, its "Mark Message" menu presents a
selected checkbox with "Remove Important Mark" label (see the attached

That's... confusing. It suggests that removal of important mark is now being
active, so effectively tells that the message is not marked as important, which
isn't true. Unchecking it makes the label change to "Mark Message as
Important", which makes much more sense.

The confusion comes from the fact that KMail presents an action-based wording
in a context that strongly suggest a state-based one. Possible solutions:

- keep the label as "Mark Message as Important" and don't change it for
messages already marked as such, as the checkbox already tells the user whether
the message is marked or not and what will happen after toggling it

- remove the checkbox; keep the current label's behavior. This will make it
clear that the label represents an action that happens after selecting it and
not the current state.

- split the menu item into two items (mark / unmark) with only one enabled at
once. As a bonus, this would make it consistent with "Mark Message as
Read/Unread" entries right above.

The same issue applies to "Mark Message as Action Item" entry as well.

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