[kontact] [Bug 427263] New: Akonadi/Kontact/Kmail stuck, not displaying messages

[SZÉKELYI Szabolcs]

https://bugs.kde.org/show_bug.cgi?id=427263

            Bug ID: 427263
           Summary: Akonadi/Kontact/Kmail stuck, not displaying messages
           Product: kontact
           Version: 5.13.3
          Platform: Ubuntu Packages
                OS: Linux
            Status: REPORTED
          Severity: normal
          Priority: NOR
         Component: mail
          Assignee: kdepim-bugs at kde.org
          Reporter: cc at mail.3d.hu
  Target Milestone: ---

SUMMARY

I'm using Kontact to check my email messages. Most often something gets stuck,
in the message pane I just see "Retrieving Folder Contents / Please wait...",
but nothing happens no matter how long I wait. Selecting a message doesn't
change anything, only the same screen is redisplayed. Akonadi Console shows all
agents are "Ready". This is not a server issue as Thunderbird works as expected
with the same account.

STEPS TO REPRODUCE
1. Start Kontact
2. Setup an e-mail account
3. Check your messages

OBSERVED RESULT

Message pane displays a "please wait" message, but nothing happens even after
selecting another message.

EXPECTED RESULT

Message list downloaded and messages displayed on click.

SOFTWARE/OS VERSIONS
Linux/KDE Plasma: Linux (x86_64) release 5.6.0-1028-oem
KDE Plasma Version: 5.18.5
KDE Frameworks Version: 5.68.0
Qt Version: 5.12.8

ADDITIONAL INFORMATION

This has been a bug in KMail for 4-5 years now. I have developer experience and
would be happy to assist hunting this annoying bug if someone tells me what to
check.

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