[kmail2] [Bug 420883] New: Kmail: 5.13.3 send fail

Justin bugzilla_noreply at kde.org
Sat May 2 03:42:03 BST 2020


https://bugs.kde.org/show_bug.cgi?id=420883

            Bug ID: 420883
           Summary: Kmail: 5.13.3 send fail
           Product: kmail2
           Version: 5.13.3
          Platform: Kubuntu Packages
                OS: Linux
            Status: REPORTED
          Severity: normal
          Priority: NOR
         Component: general
          Assignee: kdepim-bugs at kde.org
          Reporter: jgraham at mailbox.org
                CC: adam at kde.org, montel at kde.org, vkrause at kde.org
  Target Milestone: ---

SUMMARY
Install Kmail 5.13.3 in Kubuntu 20.04 via Muon.
Setup Kmail with two accounts - as per working settings with Kmail 5.11.3 on
Kubuntu 19.10.
Kmail receives mail from both accounts but cannot send from either.


STEPS TO REPRODUCE
1. Start laptop - Message displays: The mail dispatcher is offline, so mails
cannot be sent. Do you want to make it online? -Clicking yes.
2. Mail will not send. Mail goes to Local folder - Outbox
3. Open Akonadi Console. Toggle Mail dispatcher offline and back online.
4. Go to Outbox and send mail.
5 Recieve message: E-Mail sending failed. Failed to transport message. Server
error 5.7.8 Error authentication failed. UGFvcmQ6zc3d

OBSERVED RESULT
Failure to send

EXPECTED RESULT
Messages send as per 19.10 configuration

SOFTWARE/OS VERSIONS
Operating System: Kubuntu 20.04
KDE Plasma Version: 5.18.4
KDE Frameworks Version: 5.68.0
Qt Version: 5.12.8
Kernel Version: 5.4.0-28-generic
OS Type: 64-bit
Processors: 8 × Intel® Core™ i7-7820HQ CPU @ 2.90GHz
Memory: 31.2 GiB of RAM

Kmail: 5.13.3 (19.12.3)

ADDITIONAL INFORMATION

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