[Akonadi] [Bug 425523] New: Problem accessing Aruba IMAP server

[Valter Mura]

https://bugs.kde.org/show_bug.cgi?id=425523

            Bug ID: 425523
           Summary: Problem accessing Aruba IMAP server
           Product: Akonadi
           Version: unspecified
          Platform: Neon Packages
                OS: Linux
            Status: REPORTED
          Severity: major
          Priority: NOR
         Component: IMAP resource
          Assignee: kdepim-bugs at kde.org
          Reporter: valtermura at gmail.com
  Target Milestone: ---

SUMMARY

The IMAP configured resource isn't able to access the Aruba mail server

STEPS TO REPRODUCE
1. create the IMAP account with all correct parameters, as follows
- server type: IMAP
- server name: imaps.aruba.it
- user name: my_user_name as per instructions
- password: my_password
- security: SSL/TLS
- port: 993
- authentication: PLAIN (is it the same as "Normal" in Thunderbid?)

2. Try to connect

OBSERVED RESULT

the resource tries to connect but unsuccessfully, even if it indicates
"ready"/"connecting", the mailbox and its folders cannot synchronize.

EXPECTED RESULT

it should be connect normally (e.g. like Thunderbird, configured in the same
way)

SOFTWARE/OS VERSIONS
Operating System: KDE neon Testing Edition
KDE Plasma Version: 5.19.4
KDE Frameworks Version: 5.74.0
Qt Version: 5.14.2
Kernel Version: 5.4.0-42-generic
OS Type: 64-bit


ADDITIONAL INFORMATION

the resource worked normally since one month ago, up to 15th of July (date of
last message received)
All my other accounts work fine (Gmail, Yahoo, Jpberlin)

Question: if it works well with Thunderbird, which is the problem with KMail?

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