[kmail2] [Bug 403851] New: KMail often chokes, and have to be restarted

Anders Lund bugzilla_noreply at kde.org
Sat Feb 2 10:29:00 GMT 2019


https://bugs.kde.org/show_bug.cgi?id=403851

            Bug ID: 403851
           Summary: KMail often chokes, and have to be restarted
           Product: kmail2
           Version: unspecified
          Platform: Other
                OS: Linux
            Status: REPORTED
          Severity: normal
          Priority: NOR
         Component: general
          Assignee: kdepim-bugs at kde.org
          Reporter: anders at alweb.dk
  Target Milestone: ---

Very often, sometimes many times a day, kmail appears to stop working. It does
not fetch new mail, mail can not be sent, and/or mail can not be displayed. 

STEPS TO REPRODUCE
1. Use KMail for a while. suspend the system a few times.
2. At some point, get suspcious because you do not get mail
3. Get annoyed, because suddenly kmail will not display any mail, instead the
infamous BSOD appears whenever a mail header is clicked. If a header is
doubleclidked, a infinite "fetching message ..." progress dialog is spawned.

OBSERVED RESULT
Kmail is unstable, not safe to use. The cure is to quit (sometimes with a
crash), restart akonadi wait a bit and launch kmail again. Sometimes this needs
to be repeated.

EXPECTED RESULT
Working mail client.


SOFTWARE/OS VERSIONS
Linux/KDE Plasma: Archlinux
(available in About System)
KDE Plasma Version: 5.14.5
KDE Frameworks Version: 18.12.1
Qt Version: 5.12

ADDITIONAL INFORMATION
I use a laptop, which is closed (=> suspended) often. I suspect that the
problem is more likely to happen after waking up after a suspension.

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