[kmail2] [Bug 406556] New: No notification for authentication failed on Exchange account

Ovidiu-Florin BOGDAN bugzilla_noreply at kde.org
Mon Apr 15 10:07:59 BST 2019


https://bugs.kde.org/show_bug.cgi?id=406556

            Bug ID: 406556
           Summary: No notification for authentication failed on Exchange
                    account
           Product: kmail2
           Version: 5.10.3
          Platform: Other
                OS: Linux
            Status: REPORTED
          Severity: normal
          Priority: NOR
         Component: general
          Assignee: kdepim-bugs at kde.org
          Reporter: ovidiu.b13 at gmail.com
  Target Milestone: ---

SUMMARY
When I change my password for a Office 365 account, Kmail fails to authenticate
but gives no message to let me know what's happening. The only hint that the
authentication has failed is the account status in the Kmail config in Accounts
in Incoming. And that only if you have that window open and in focus while you
trigger the fetch mail on that account (which you can't do form that window).

STEPS TO REPRODUCE
1. Connect KMail to a MS Office 365 account
2. Read emails
3. Change password to the account (don't update the password in KMail, yet)
4. Fetch new mails

OBSERVED RESULT
Resource gets in the "Disconnected" state.

EXPECTED RESULT
A pop-up message (dialog box) to appear prompting the user to re-authenticate
and after successful authentication to redo the fetch mails.


SOFTWARE/OS VERSIONS
Linux/KDE Plasma: Fedora 29 KDE
(available in About System)
KDE Plasma Version: 5.14.5
KDE Frameworks Version: 5.55.0
Qt Version: 5.11.3

ADDITIONAL INFORMATION
This is just a UI/UX issue. If I change the password in the KMail account, the
mail fetching works.

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