[kleopatra] [Bug 389642] New: Kleo won't import or create new keys

[Austin Howard]

https://bugs.kde.org/show_bug.cgi?id=389642

            Bug ID: 389642
           Summary: Kleo won't import or create new keys
           Product: kleopatra
           Version: 3.0.2
          Platform: Other
                OS: MS Windows
            Status: UNCONFIRMED
          Severity: grave
          Priority: NOR
         Component: general
          Assignee: aheinecke at intevation.de
          Reporter: stevenaustinhoward at gmail.com
                CC: kdepim-bugs at kde.org, mutz at kde.org
  Target Milestone: ---

Created attachment 110218
  --> https://bugs.kde.org/attachment.cgi?id=110218&action=edit
screenshot 1

I have Kleo on my old laptop (runs Win 10) which has worked perfectly fine
without a hitch.  I now have a new laptop and I am trying to import my existing
keys onto my new system (again Win 10) however everytime I try to import it
goes through the same process and ends up telling me "Secret Keys NOT Imported:
1" (see screenshot 1) 

No matter what options I check when exporting my keys from my old machine the
files that I get just simply won't import- same message everytime.  

Alright, I think.  Maybe I'll just create a brand new key altogether and update
others to the new public key.  However, everytime I create a new key pair it
runs through the process as if everything is just fine and when it comes time
to create a backup of my newly generated key pair I get the message "Invalid
UserID"  (see screenshot 2) and then the keypair simply doesn't show up under
my list of certificates in Kleopatra as if I never clicked the Create New Pair
button.  Kleo simply brings me right back to the Welcome page saying to begin I
need to either Import or Create a New Key (screenshot 3) 


I read on forum that perhaps I should try using GPA instead to create the key. 
Whenever I open GPA I get the error "GPGME library returned an unexpected
error. This could be an installation error" (screenshot 4) and once again any
attempts at importing/creating keys are futile.  I've fresh installed the
newest version (3.0.3) and every other version going back to 3.0.0 to see if
maybe there's an issue with the current update but nope, each fresh install
gives me the exact same errors every time.  

I'm beginning to suspect it's not a bug with your software but some background
process on my machine that is prohibiting a successful install but I've no idea
what it could be.  Running the .exe installation as an Admin doesn't help.  

I've also ran the self-test to check for errors but everything appears to be
fine as per screenshot 5.  

Please if you've any idea on how to fix this it would be greatly appreciated!

-- 
You are receiving this mail because:
You are on the CC list for the bug.