[kontact] [Bug 402482] New: Cannot send email

[Aaron Williams]

https://bugs.kde.org/show_bug.cgi?id=402482

            Bug ID: 402482
           Summary: Cannot send email
           Product: kontact
           Version: unspecified
          Platform: Other
                OS: Linux
            Status: REPORTED
          Severity: normal
          Priority: NOR
         Component: mail
          Assignee: kdepim-bugs at kde.org
          Reporter: aaronw at doofus.org
  Target Milestone: ---

SUMMARY
When I try and send email to a Postfix SMTP server nothing gets sent out. I
have two machines with identical settings with one running 5.9.3 and the other
running 5.10. The version running 5.9.3 works fine. The version running 5.10
never even tries to connect to my smtp server. The settings are identical on
both machines.

I'll also note that 5.10 also is not able to send for another account using EWS
whereas 5.9.3 does work, again, with identical settings.

When I test the SMTP connection, everything is good. It recognizes port 587
with TLS and plain password authentication.

The outgoing mail server, login and password are identical as is the server
requiring authentication.

The advanced settings are also identical via auto detect, STARTTLS, port 587
and plain authentication without any proxy.

I also maintain the Postfix server so I can monitor the logs in realtime. 5.9.3
works as expected but with 5.10 there is never any incoming connection to the
server.


STEPS TO REPRODUCE
1. Write an email
2. Hit send
3. See email stuck in local outbox folder

OBSERVED RESULT
No connection is made to the SMTP server.

EXPECTED RESULT
Kontact/KMail should at least make a TCP connection to port 587 on the
specified server.

SOFTWARE/OS VERSIONS
Windows: 
MacOS: 
Linux/KDE Plasma: OpenSuSE 15.0 with latest KDE version
(available in About System)
KDE Plasma Version: 5.14.4
KDE Frameworks Version: 18.12.0
Qt Version: 5.12.0
Akonadi 18.12.0
Kontact: 5.10.0

ADDITIONAL INFORMATION
Kontact 5.9.3 works fine.

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