[Akonadi] [Bug 402178] New: Email folders are all empty

[Aaron Williams]

https://bugs.kde.org/show_bug.cgi?id=402178

            Bug ID: 402178
           Summary: Email folders are all empty
           Product: Akonadi
           Version: 5.9.2
          Platform: openSUSE RPMs
                OS: Linux
            Status: REPORTED
          Severity: major
          Priority: NOR
         Component: EWS Resource
          Assignee: kdepim-bugs at kde.org
          Reporter: aaronw at doofus.org
                CC: krissn at op.pl
  Target Milestone: ---

SUMMARY
I added an EWS email account for work which is hosted by Microsoft Office365.
After entering all of the information, I was able to see and select all of my
folders, but it seems to sync immediately and no emails are shown. I am able to
send email, however, using EWS, and authentication seems to work.

I am using the URL https://outlook.office365.com/EWS/exchange.asmx and have
entered in the proper username, login, and domain. I have a LOT of email.

STEPS TO REPRODUCE
1. Set up EWS account
2. Wait for sync to finish (fast)
3. Click on a folder, i.e. Inbox

OBSERVED RESULT
All folders display no email.

EXPECTED RESULT
I expect to see all of my email like I did with IMAP.

SOFTWARE/OS VERSIONS
Windows: 
MacOS: 
Linux/KDE Plasma: OpenSuSE Tumbleweed
(available in About System)
KDE Plasma Version: 5.14.4
KDE Frameworks Version: 18.8.3
Qt Version: 5.11.2

ADDITIONAL INFORMATION

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