[kmail2] [Bug 357945] Deleting a message on an IMAP account moves the message to local "Trash" instead of IMAP "Trash"

Hufschmidt bugzilla_noreply at kde.org
Tue Jan 17 10:51:34 GMT 2017


https://bugs.kde.org/show_bug.cgi?id=357945

Hufschmidt <hufschmt at hrz.uni-marburg.de> changed:

           What    |Removed                     |Added
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                 CC|                            |hufschmt at hrz.uni-marburg.de

--- Comment #2 from Hufschmidt <hufschmt at hrz.uni-marburg.de> ---
I can confirm this issue, although it is happening in Kmail 5.4.0 on a
relatively new install of Arch/Manjaro Linux.

As with the previous posters I added a new IMAP-Account and changed  the Trash
folder to a folder on the IMAP-Server.

A few observations:
 * Behaviour seems to be inconsistent across kmail account (not imap accounts)
 -> I have to gmail accounts, with the same exact settings (especially trash is
set to an imap folder), one account deletes mails into the correct trash, the
other one into the local trash
 -> A similar issue is happening with our internal work imap server (based on
horde mail - https://www.horde.org/). At first it did not work, aka mails were
moved to local trash despite being configured to use an imap folder. After
having recreated a kmail account (multiple times if I remember correctly) it is
magically working now. I'm pretty sure I used the same settings on all kmail
accounts I created for this imap account.
 * Critical observation: On the accounts that do work, the designated trash
folders have an "Empty Trash" option in their right-click menu. While for the
account(s) that don't work [only one for me right now] the right-click menu of
the designed trash folder does not have this option, instead it has the normal
"Move all messages to trash" option that all other non-trash folders have (!).
(Side-Note: All trash folder, regardless if working or not have the correct
trash-can folder icon, its just the menu-option that missing)

My guess is, moving to trash does not work, because KMail failed to
(completely) register those folders as designated-trash, indicated by the
missing/wrong menu-option but still correct folder icon.

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