[kmail2] [Bug 372708] New: Kmail stopped working

Ekkehard Blanz bugzilla_noreply at kde.org
Sun Nov 20 19:22:44 GMT 2016


            Bug ID: 372708
           Summary: Kmail stopped working
           Product: kmail2
           Version: 5.1.3
          Platform: Other
                OS: Linux
            Status: UNCONFIRMED
          Severity: normal
          Priority: NOR
         Component: general
          Assignee: kdepim-bugs at kde.org
          Reporter: Ekkehard.Blanz at gmail.com
  Target Milestone: ---

Kmail was working fine for me using a gmail IMAP account - for years.  After
upgrading to Kubuntu 16.04 LTS it started to show occasional problems loading
emails in the preview pane.  Double clicking on the mail item to display it in
its own window usually fixed the problem temporarily.  But the time it took to
do that got longer and longer.  Now it stopped working entirely (I know it
sounds a little weird and amateurish - but this is what I observed).  After a
reboot, I get all my mail, but not after that anymore (without additional
akonadi restarting actions).  Restarting kmail won't help - "akonadictl
restart" does fix the problem.  The error message (at the bottom of the kmail
window) is "Unable to fetch item from backend (collection -1): Unable to
retrieve item from resource: Job cancelled" If I would not know how to restart
akonadi, this would render the kmail version that comes with 16.04 LTS useless.
 With restarting akonadictl, I have a usable workaround.

Please let me know if you need any additional information, logs, etc.

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