[kmail2] [Bug 357464] New: Reply to sender should be default (+passive popup)

Tuukka Verho via KDE Bugzilla bugzilla_noreply at kde.org
Sun Jan 3 10:02:22 GMT 2016


https://bugs.kde.org/show_bug.cgi?id=357464

            Bug ID: 357464
           Summary: Reply to sender should be default (+passive popup)
           Product: kmail2
           Version: unspecified
          Platform: Ubuntu Packages
                OS: Linux
            Status: UNCONFIRMED
          Severity: wishlist
          Priority: NOR
         Component: composer
          Assignee: kdepim-bugs at kde.org
          Reporter: tuukka.verho at aalto.fi

KMail should reply to sender by default instead of replying to the list. When
replying to a message sent to a list, there should be a passive popup offering
the option to reply to the list.

Reproducible: Always




When replying to a list mail, there are two possibilities:

A) The user wants to participate in a discussion, and the recipient should be
the list. This is probably common among free software developers, but
relatively rare among general population. Most people don't engage in mailing
list discussions a lot.

B) The user responds to an inquiry sent to a list, such as 'to sign up, reply
to this message with your details'. The recipient should be the sender, because
the list may have tens or hundreds of recipients. This use case is common in
work environments and all areas of life. This should be the default IMO.

The current default is not appropriate for the following reasons:

1) Nonstandard. Other mail applications that I'm aware of reply to sender by
default. The unexpected behavior is made worse by the fact that it is easy to
not notice the wrong recipient until too late.

2) The way of maximal embarrassment. It is always awkward to sent a message to
the wrong recipient, but sending a 'I want to join, my info is ...' (or
something worse) to tens or hundreds of people is a whole different level of
embarrassing.

Good software won't make it's user loose his/her face. I've used KMail for a
long time and I eventually learned this behavior after several mistakes, but
that doesn't stop me from occasionally forgetting about it and sending a stupid
mail to all my colleagues. I strongly feel the default should be changed. A
passive popup to alert the user about the choice of recipient should be also
provided.

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