[Akonadi] [Bug 359830] New: KMail stops silently working because of error "Unable to fetch item from backend"

Heiko Tietze via KDE Bugzilla bugzilla_noreply at kde.org
Fri Feb 26 16:56:16 GMT 2016


https://bugs.kde.org/show_bug.cgi?id=359830

            Bug ID: 359830
           Summary: KMail stops silently working because of error "Unable
                    to fetch item from backend"
           Product: Akonadi
           Version: unspecified
          Platform: Archlinux Packages
                OS: Linux
            Status: UNCONFIRMED
          Severity: critical
          Priority: NOR
         Component: IMAP resource
          Assignee: chrigi_1 at fastmail.fm
          Reporter: tietze.heiko at gmail.com
                CC: kdepim-bugs at kde.org, vkrause at kde.org

The error "Unable to fetch item from backend (collection -1) : Unable to
retrieve item from resource: Did not receive a reply. Possible causes include:
the remote application did not send a reply, the message bus security policy
blocked the reply, the reply timeout expired, or the network connection was
broken." is shown in the status bar. It happens on synchronizing the Google
trash folder. The really awkward is that KMail silently stops working (except
from the status bar info) until I restart per "akonadictl restart" (without any
error). It helps when I cleanup the trash but it's not a solution.
My suggestion is to a) fix the bug and b) show a plasma notification on error
that prevent KMail from receiving emails.

Reproducible: Always




KMail 5.1.2
akonadictl -v: "Akonadi 5.1.51"
plasmashell -v: "plasmashell 5.5.4"

-- 
You are receiving this mail because:
You are on the CC list for the bug.



More information about the Kdepim-bugs mailing list