[kmail2] [Bug 351814] Kmail 15.08 will not sync Outlook365 IMAP Folders

[Jan-Matthias Braun]

https://bugs.kde.org/show_bug.cgi?id=351814

Jan-Matthias Braun <jan_braun at gmx.net> changed:

           What    |Removed                     |Added
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                 CC|                            |jan_braun at gmx.net

--- Comment #7 from Jan-Matthias Braun <jan_braun at gmx.net> ---
Hi!

I am using kde-apps 15.08.1 version of kmail and I am having problems with an
Exchange 2010 system, afaik. Nonetheless the symptoms are similar. Sometimes I
am getting my INBOX updated, but most of the day not. I cannot even reproduce
the update reliably. Stopping akonadi and restarting kmail won't work.

I too am seeing this endless sequence in my imap-log:
...
S: * SEARCH
S: A032761 OK SEARCH completed.
C: A032762 UID SEARCH UID 65508001:65510000
S: * SEARCH
S: A032762 OK SEARCH completed.
C: A032763 UID SEARCH UID 65510001:65512000
... and so on and on.

In my .xsession-errors I got the impression, that it actually gets the new
mails and feeds them to the indexer:
Wrote 19189 bytes to  ".../.local/share/akonadi/file_db_data/992243_r0"
log_akonadi_indexer_agent: indexed  126
akonadiagentbase_log: 2837
log_akonadi_indexer_agent: Processing collection:  126
log_akonadi_indexer_agent:
log_akonadi_indexer_agent: Indexing Valid new e-Mail 1
log_akonadi_indexer_agent: Indexing Valid new e-Mail 2
log_akonadi_indexer_agent: Indexing Valid new e-Mail 3
log_akonadi_indexer_agent: Indexing Valid new e-Mail 4
log_akonadi_indexer_agent: Indexing Valid new e-Mail 5
log_akonadi_indexer_agent: Indexed  5  items in (ms):  23
log_akonadi_indexer_agent: Indexing complete. Total time:  25
log_akonadi_indexer_agent: indexed  127
log_akonadi_indexer_agent: Processing collection:  127
log_akonadi_indexer_agent:
log_akonadi_indexer_agent: Indexing Valid new e-Mail 1
log_akonadi_indexer_agent: Indexing Valid new e-Mail 2
log_akonadi_indexer_agent: Indexing Valid new e-Mail 3
log_akonadi_indexer_agent: Indexed  3  items in (ms):  13
log_akonadi_indexer_agent: Indexing complete. Total time:  15
log_akonadi_indexer_agent: Processing done

All those e-Mail-Subjects are new and not in my inbox. For at least half a
dozen akonadi restarts I was only seeing them once.

So, different exchange server version, similar output and it looks like the new
mails are indexed. But I am getting only around one INBOX update a day. All
other accounts are working flawlessly.

What can I do to help?

All the best,

Jan

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