[kmail2] [Bug 351814] Kmail 15.08 will not sync Outlook365 IMAP Folders

jat255 at gmail.com jat255 at gmail.com
Fri Oct 2 13:43:40 BST 2015


https://bugs.kde.org/show_bug.cgi?id=351814

--- Comment #16 from jat255 at gmail.com ---
(In reply to Jan-Matthias Braun from comment #7)
> Hi!
> 
> I am using kde-apps 15.08.1 version of kmail and I am having problems with
> an Exchange 2010 system, afaik. Nonetheless the symptoms are similar.
> Sometimes I am getting my INBOX updated, but most of the day not. I cannot
> even reproduce the update reliably. Stopping akonadi and restarting kmail
> won't work.
> 
> I too am seeing this endless sequence in my imap-log:
> ...
> S: * SEARCH
> S: A032761 OK SEARCH completed.
> C: A032762 UID SEARCH UID 65508001:65510000
> S: * SEARCH
> S: A032762 OK SEARCH completed.
> C: A032763 UID SEARCH UID 65510001:65512000
> ... and so on and on.
> 
> In my .xsession-errors I got the impression, that it actually gets the new
> mails and feeds them to the indexer:
> Wrote 19189 bytes to  ".../.local/share/akonadi/file_db_data/992243_r0"
> log_akonadi_indexer_agent: indexed  126
> akonadiagentbase_log: 2837
> log_akonadi_indexer_agent: Processing collection:  126
> log_akonadi_indexer_agent:
> log_akonadi_indexer_agent: Indexing Valid new e-Mail 1
> log_akonadi_indexer_agent: Indexing Valid new e-Mail 2
> log_akonadi_indexer_agent: Indexing Valid new e-Mail 3
> log_akonadi_indexer_agent: Indexing Valid new e-Mail 4
> log_akonadi_indexer_agent: Indexing Valid new e-Mail 5
> log_akonadi_indexer_agent: Indexed  5  items in (ms):  23
> log_akonadi_indexer_agent: Indexing complete. Total time:  25
> log_akonadi_indexer_agent: indexed  127
> log_akonadi_indexer_agent: Processing collection:  127
> log_akonadi_indexer_agent:
> log_akonadi_indexer_agent: Indexing Valid new e-Mail 1
> log_akonadi_indexer_agent: Indexing Valid new e-Mail 2
> log_akonadi_indexer_agent: Indexing Valid new e-Mail 3
> log_akonadi_indexer_agent: Indexed  3  items in (ms):  13
> log_akonadi_indexer_agent: Indexing complete. Total time:  15
> log_akonadi_indexer_agent: Processing done
> 
> All those e-Mail-Subjects are new and not in my inbox. For at least half a
> dozen akonadi restarts I was only seeing them once.
> 
> So, different exchange server version, similar output and it looks like the
> new mails are indexed. But I am getting only around one INBOX update a day.
> All other accounts are working flawlessly.
> 
> What can I do to help?
> 
> All the best,
> 
> Jan

Jan, 

This sounds like you may want to open another bug report. To keep this one
clean, it would probably be best to keep it to people whose IMAP folders are
not getting updated at all. 

On another note, has anyone from the kmail team seen/commented on this bug?
There seem to be a lot people willing to help diagnose the problem, but very
few suggestions at this point. As Orion noted, this is a showstopper and I have
completely stopped using kmail because it is useless to me under plasma. I
wonder if there's a better way to get the devs' attention?

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