[kmail2] [Bug 343474] New: password popup after failed contact, no more checks will be attemted
Roger Larsson
roger.larsson at e-gatan.se
Wed Jan 28 18:30:09 GMT 2015
https://bugs.kde.org/show_bug.cgi?id=343474
Bug ID: 343474
Summary: password popup after failed contact, no more checks
will be attemted
Product: kmail2
Version: 4.14.4
Platform: Other
OS: Linux
Status: UNCONFIRMED
Severity: normal
Priority: NOR
Component: general
Assignee: kdepim-bugs at kde.org
Reporter: roger.larsson at e-gatan.se
Whenever kmail fails to retrieve a mail it expects that you got the wrong
password and popsup a window for you to enter the "correct" one.
In my experience wrong password is the most unlikely reason...
There are also several design desicions in this that makes it difficult for end
users (like my mother or my wife. YES happened to both of them...)
- popup might be hidden, user press check mail, nothing happens - at least it
should move on top.
- there are some risk that a completely unrelated password gets entered (or
some other random text)
A popup is fine but
- show status bar in kmail
- retry login at all checks
- let the popup contain other possible reasons for failure (DNS, server down -
ping), let password be a non changeable field unless you click "Password
changed on server but I forgot to change it here"...
Reproducible: Always
Steps to Reproduce:
1. Check mail (manually or wait for automatic) [server answer could not login,
busy?] -> popup
2. send a mail to one of the checked accounts
3. Check mail (manually or wait for automatic) -> no mail arrives
4. Close popup
5. Check mail -> mail arrives
Actual Results:
3. No mail is received
Expected Results:
1. The popup is fine (but the password could be a bit more protected from
accidental overwriting)
3. Retries with the given password, mail is received
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