[kmail2] [Bug 351074] New: Missing folder in Kmail (from a regular IMAP/SMTP account)

dmidge quelque_ri1 at yahoo.fr
Sat Aug 8 03:38:48 BST 2015


https://bugs.kde.org/show_bug.cgi?id=351074

            Bug ID: 351074
           Summary: Missing folder in Kmail (from a regular IMAP/SMTP
                    account)
           Product: kmail2
           Version: 4.14.7
          Platform: Archlinux Packages
                OS: Linux
            Status: UNCONFIRMED
          Severity: major
          Priority: NOR
         Component: folders
          Assignee: kdepim-bugs at kde.org
          Reporter: quelque_ri1 at yahoo.fr

I am currently switching from thunderbird from Kmail. (I was a long time user
of thunderbird).
Unfortunately, by setting up one of my mail account (which is a basic IMAP/SMTP
server), I miss some folders in one account, including the Inbox folder.
Everything is fine on my others account.
The data/folders are still available in the web interface.

I am aware that the SMTP server part is not functional/unreachable (when I am
not on the right wifi network), but it should not cause any problem for the
mail retrieval (I never had such problem with stock Android mail app neither
Thunderbird). So it is a kmail specific problem (I just say it for diagnostic
purposes, nothing is meant to be provocative).

The problem is very important : I mean by that I don't have the Inbox folder
(so neither do I have the mail), they are not in any other account folder,
neither they are the local folder.

I double-triple checked the configuration, it is fine. There is nothing
relevant in the 

Version of Kmail: 4.14.10.

Reproducible: Always

Steps to Reproduce:
1. Setting up the account
2. Check the mails (until some folder are created)
3.notice the bug

Actual Results:  
Some folder are created in the concerned account, but not all of them. Not all
the mail are downloaded either.

Expected Results:  
All folders in the web interface and other softwares should be there.

Nothing more relevant to add. The konsole does not provide anything relevant.
Maybe just says that akonadi can't find birthday information, that's it.
Neither does gdb (there is no crash, segfaults or anything else). Don't
hesitate to ask questions.

I didn't find anything relevant in google, neither in kde bug. Please notify me
if I am wrong.

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