[kmail2] [Bug 316530] New: Dialogue boxes at the end of setup confusing

Steffen herrfleisch at googlemail.com
Mon Mar 11 12:46:29 GMT 2013


https://bugs.kde.org/show_bug.cgi?id=316530

            Bug ID: 316530
           Summary: Dialogue boxes at the end of setup confusing
    Classification: Unclassified
           Product: kmail2
           Version: 4.10.1
          Platform: Ubuntu Packages
                OS: Linux
            Status: UNCONFIRMED
          Severity: normal
          Priority: NOR
         Component: UI
          Assignee: kdepim-bugs at kde.org
          Reporter: herrfleisch at googlemail.com

The second-last and the last dialogue boxes of the initial setup of Kmail2 are
confusing to the user. 
After all the credentials have been filled into the respective boxes during
setup, a dialgue comes up, which presents all the settings for the identity and
access to the IMAP account on the web.

This box has a small button slight to the middle, which says: "create account"
and two other buttons: "yes" and "no". 
The user gets the impression, that this is the final box of the setup, which
presents all the information and that he just needs to press "yes" if
everything is okay.
Pressing "yes", leads to another box, which tells the user some confusing
information, that he has not given enough information/ credentials - so it is
impossible to setup the account in Kmail2. If the user now presses "no" becaue
he does not want to cancel the setup, he comes back to the previous box. 
It takes a while, until the user realises, that he needs to press the Button
"create account". Because the error message says something totally unrelated to
this. The "create account"-Button seems like a button, like in Mozilla
Thunderbird, to create a new IMAP account on the web, and not related to the
local setup in Kmail2. 

So, there are two things to fix:

1. the error messages need to be verbalised in a way, that the user can take
some information from them, about what was wrong and what he can do about it.
This is - surprise - why error messages exist 

2. the button "create account" is totally unnecessary. Because, in the setup of
IMAP-accounts/ access... guess what the user does, in Kmail2? Right! He wants
to create a local account/ access in Kmail2. 

Because the user wants to do this anyway, he gets confused. Why this error
message, why this button? 



Reproducible: Always

Steps to Reproduce:
1. try to set up mail access in Kmail2
2. get confused and frustrated
3. learn, not to read error messages because they don't make sense anyway


Expected Results:  
a Wizard which works like a charm

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