[kmail2] [Bug 316520] New: Setup of Mailaccounts: please tell the user that 1 identity per Mailaccount is required

Steffen herrfleisch at googlemail.com
Mon Mar 11 10:21:31 GMT 2013


https://bugs.kde.org/show_bug.cgi?id=316520

            Bug ID: 316520
           Summary: Setup of Mailaccounts: please tell the user that 1
                    identity per Mailaccount is required
    Classification: Unclassified
           Product: kmail2
           Version: 4.10.1
          Platform: Ubuntu Packages
                OS: Linux
            Status: UNCONFIRMED
          Severity: normal
          Priority: NOR
         Component: misc
          Assignee: kdepim-bugs at kde.org
          Reporter: herrfleisch at googlemail.com

during setup of Mailaccounts in Kmail2, the user gets no information, that he
actually needs to have 1 identity per account. This leads to the impression: "1
user = 1 person = 1 identity". This, however, results in the issue, that the
user tries to connect 2 or more existing Mailaccounts (at Google, Yahoo,
wherever) with 1 identity in Kmail2. 

This again, leads to frustration on users side.

Reproducible: Always

Steps to Reproduce:
1. try to set up Kmail2 for more than 1 mail account
2. try to connect 1 identity to 2 or more mail accounts
3. realise that this does not work
Actual Results:  
no information during setup for the user, the user is left alone in the dark

Expected Results:  
information of the user about special things to do when setting up Kmail2,
respectively: Kmail2 does it on its own, automatically

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