[kmail2] [Bug 323739] New: MDN's should be threaded with the original mail.

Reshad Patuck reshad at patuck.net
Mon Aug 19 17:57:40 BST 2013


https://bugs.kde.org/show_bug.cgi?id=323739

            Bug ID: 323739
           Summary: MDN's should be threaded with the original mail.
    Classification: Unclassified
           Product: kmail2
           Version: unspecified
          Platform: unspecified
                OS: All
            Status: UNCONFIRMED
          Severity: wishlist
          Priority: NOR
         Component: MDN
          Assignee: kdepim-bugs at kde.org
          Reporter: reshad at patuck.net

MDN's as of now go to inbox by default.

This is not ideal as they are not close to the emails themselves which are in
the sent items folder making it harder to correlate emails with MDN's. This
makes it hard to keep track of who has opened the email and who has not when
sending more than one email with a similar subject.

A way around this is to group MDN's with the email in the sent items(like a
thread) and have an icon like the icon in the status to display the status of
the email(just like we have one to notify us if a message is read or has an
attachment).

The actual MDN should be viewable from the email so the workflow for viewing a
MDN would be:
- Open sent email
- Click view MDNs
- Window opens with a list of MDNs for that email.

However the status of the email can be seen by a 'read by recipient' or
'delivered and unread' or 'deleted before opening' icon in the status of the
message. 

Reproducible: Always

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