[Bug 303284] New: Deleted emails return as greyed out and cannot be removed

john at ukgillies.com john at ukgillies.com
Tue Jul 10 09:41:21 BST 2012


https://bugs.kde.org/show_bug.cgi?id=303284

            Bug ID: 303284
          Severity: major
           Version: 4.8.4
          Priority: NOR
          Assignee: kdepim-bugs at kde.org
           Summary: Deleted emails return as greyed out and cannot be
                    removed
    Classification: Unclassified
                OS: Linux
          Reporter: john at ukgillies.com
          Hardware: Ubuntu Packages
            Status: UNCONFIRMED
         Component: folders
           Product: kmail2

IMAP accounts.
After an email has been deleted it moves to trash folder. On next sync it
returns as a greyed out email which cannot be accessed/dealt with in any way.

The waste-bin can be emptied as normal.

Using another email client (evolution), the deleted emails do not show up as
greyed out (they don't show up at all in their original folder), but are in the
Trash folder. Deleting them here removes the greyed out emails in kMail2.

John

Reproducible: Always

Steps to Reproduce:
1. Delete an email
2. Wait for sync
3. Grey email appears
Actual Results:  
deleted email appears as greyed out in its original folder and cannot be
accessed.
Checking the emails on the mail server (courier) the emails are present in the
original folder.

Expected Results:  
Email should disappear

Evolution shows the greyed out emails in the Trash folder. Deleting them here
removes them from the server, and from kmail2.

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