[Bug 298962] New: Kmail sometimes causes emails from an IMAP folder to be blank and also wipes them out in the IMAP folder

Alex Weiss gg.alex.weiss at gmail.com
Sat Apr 28 09:56:49 BST 2012


https://bugs.kde.org/show_bug.cgi?id=298962

            Bug ID: 298962
          Severity: critical
           Version: unspecified
          Priority: NOR
          Assignee: kdepim-bugs at kde.org
           Summary: Kmail sometimes causes emails from an IMAP folder to
                    be blank and also wipes them out in the IMAP folder
    Classification: Unclassified
                OS: Linux
          Reporter: gg.alex.weiss at gmail.com
          Hardware: Ubuntu Packages
            Status: UNCONFIRMED
         Component: general
           Product: kmail2

I have not been able to work out when it happens, but on occasion a message
from an IMAP mail server will come through and, while the header is intact,
there is nothing in the body of the message. When this occurs I have sent
myself test messages with text in the body and they come up blank, too.
Moreover, when I check those messages using the webmail client for the email
server, the message there, too, are wiped clean of their body. However, this
only happens after they have been pulled down by kmail2.

It seems that I can revert back to normal behavior by deleting the IMAP account
and creating it anew. I also, in this stage, stop and start akonadi, sometimes
deleting the akonadi folder. However, even after doing this, the body of the
email messages is lost both in kmail and in the IMAP folder.

Reproducible: Sometimes




I cannot reproduce the problem as I do not know what action causes it to come
about in the first place. I'd be happy to post any logs, etc.

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