[Bug 289476] New: KMail Hangs When Trying Load Large IMAP Inbox / Can't Send Mail

Andy andy.pavlo at gmail.com
Wed Dec 21 03:54:42 GMT 2011


https://bugs.kde.org/show_bug.cgi?id=289476

           Summary: KMail Hangs When Trying Load Large IMAP Inbox / Can't
                    Send Mail
           Product: kmail2
           Version: 4.7
          Platform: Ubuntu Packages
        OS/Version: Linux
            Status: UNCONFIRMED
          Severity: normal
          Priority: NOR
         Component: general
        AssignedTo: kdepim-bugs at kde.org
        ReportedBy: andy.pavlo at gmail.com


Version:           4.7 (using KDE 4.7.3) 
OS:                Linux

I've been having a lot of problems with kmail2 ever since it upgraded to use
akondai. I have about four disconnected IMAP accounts, one of which has
approximately 42,300 saved emails spread across five different folders. For
some reason this large account always gets hung and I can never open up my
inbox. Whenever I go to click on the "inbox" folder, sometimes the icon will
just spin forever and it will never come up. So I always have to close kmail
and execute "akonadictl restart" in a terminal for it start working again.  

After upgrading to KDE 4.7.3 tonight, I can no longer access any of my mail
(even after restarting akonadi), but now I can't even send mail. When I click
on "Send Message", the windows darkens and then after a while it just pops up
an error box that says:

> There were problems trying to queue the message for sending: Append failed

I should note that my "Sent" folder is in the large IMAP account that I can't
open. When I look at the Akonadi Console, it just says that its status is
"Online, Running 100%". I've tried clicking "Synchronize" and "Restart" a
couple times over the course of several hours, but I still can't read my inbox
or send any messages.

I'm not sure what the problem is because it was never sluggish or problematic
with the old kmail. I had to disable the Nepomuk stuff too because that was
just killing the machine for days.

Reproducible: Always

Steps to Reproduce:
Original Problem:
(1) Start Kmail
(2) Click on IMAP account's inbox
(3) Icon for clicked on inbox is spinning forever, no mail shows up

New Problem
(1) Click "New Message" to write a new email
(2) Click "Send Message"
(3) Application hangs and then displays the error "There were problems trying
to queue the message for sending: Append failed"


Expected Results:  
I would like to read my mail and send new messages using kmail.

$ kmail --version
Qt: 4.7.4
KDE Development Platform: 4.7.3 (4.7.3)
KMail: 4.7.3

$ uname -a
Linux nero 3.0.0-14-generic #23-Ubuntu SMP Mon Nov 21 20:28:43 UTC 2011 x86_64
x86_64 x86_64 GNU/Linux

$ cat /etc/issue
Ubuntu 11.10

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