[Bug 242598] New: New mail check on an IMAP account (Gmail) sometimes halts
Gareth
kdebugs at nexustech.co.za
Wed Jun 23 14:04:52 BST 2010
https://bugs.kde.org/show_bug.cgi?id=242598
Summary: New mail check on an IMAP account (Gmail) sometimes
halts
Product: kontact
Version: 4.4.3
Platform: Ubuntu Packages
OS/Version: Linux
Status: UNCONFIRMED
Severity: crash
Priority: NOR
Component: general
AssignedTo: kdepim-bugs at kde.org
ReportedBy: kdebugs at nexustech.co.za
Version: 4.4.3 (using KDE 4.4.4)
OS: Linux
When Kontact runs a check on an IMAP (Gmail) account for new mnessages, the
progress indicator is stopped at some point along its progress and access to
that account is impossible (using the "abort" button does nothing), requiring a
restart of Kontact before access to that account is possible.
Admittedly this seems to occur for accounts when bandwidth is lacking (i.e. a
local mail server never has this problem) so it may be related to an IMAP
timeout issue; i.e. Kontact does not drop and retry to connect but sits
infinitely waiting for a response that never comes. This is just my best guess
however.
Reproducible: Sometimes
Steps to Reproduce:
The only possible way to reproduce this (and this is a guess as I am not
entirely sure what could cause it) would be to have an IMAP account over a very
low bandwidth/highly utilised Internet connection that could cause data to stop
and the IMAP server connection to timeout.
Actual Results:
The check new messages status for an account stops its progress and cannot be
aborted or access to that account restored without a restart of Kontact.
Expected Results:
If a connection goes dormant for a specific time, close connection forcefully
and attempt to reconnect again. Alternatively, ensure that the Abort button
does force an IMAP connection close.
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