[Bug 261612] New: should tell me that the server address is not an SMTP server

Alexander van Loon a.vanloon at alexandervanloon.nl
Thu Dec 30 10:35:18 GMT 2010


https://bugs.kde.org/show_bug.cgi?id=261612

           Summary: should tell me that the server address is not an SMTP
                    server
           Product: kmail2
           Version: unspecified
          Platform: Ubuntu Packages
        OS/Version: Linux
            Status: UNCONFIRMED
          Severity: wishlist
          Priority: NOR
         Component: commands and actions
        AssignedTo: kdepim-bugs at kde.org
        ReportedBy: a.vanloon at alexandervanloon.nl


Version:           unspecified (using KDE 4.5.90) 
OS:                Linux

I'm using KMail 4.6 beta 3 and until just a moment ago I had problems with
sending e-mail over my GMail account. KMail would fail to send e-mail through
the GMail SMTP server, giving me a pop up with an error message containing text
like 'E-mail sending failed: failed to transport message. Socket operation
timed out' I also noticed that auto detecting settings for the SMTP server took
a very long time.

First I took a look at bug #261333 and concluded that KMail was not to blame.
Then I verified if my settings were correct and noticed that I had entered
smtp.google.com instead of smtp.gmail.com. Silly mistake, but once corrected
KMail worked fine with GMail. I assume this also explains why the autodetection
took so long, because I had the wrong server.

I think KMail itself could improve on this part by communicating clearly that
it couldn't find an SMTP server at the wrong address, the autodetect function
could have also warned me that it couldn't find an SMTP server there instead of
failing silently and doing nothing. An error message like 'Socket operation
timed out' isn't going to be understood by users.

Reproducible: Didn't try

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