[Bug 121272] E-mail messages become blank when I open them

[A.Lofaro]

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http://bugs.kde.org/show_bug.cgi?id=121272         




------- Additional Comments From spam_ebay_al edpnet be  2008-01-04 14:08 -------
I experienced recently the same problem as described in bug 99460 (which was closed before as "duplicate" of this one), and even before having moved or copied large number of messages. I lost the messages as well, including some important ones. 
  I have the rights on the folders , I deleted the indices without improvements, recreated the folders (even with a different format, and changing name) from inside KMail, still the same - I verified also that it is not a problem of communication with the server, the server is sending the message contents correctly.
   At least in my case, it is not a single e-mail that has the problem, some old e-mails were lost for this, but also any new e-mail received on a certain account and thus automatically routed to a folder gets the same problem: this even after I deleted the messages with "unknown" situation (which using the maildir format I could see were effectively empty, 130 or so bytes) and created a new folder.
  It looks to me like the problem is when Kmail creates the temporary file in which he puts the mails while downloading them as well as in parsing the contents of the e-mails (both when in maildir folders, indivually registered, and in mbox format, since I had the same problem in both cases). I even created completely from scratch an empty new folder, without copying any mail from previous folders, and directed there the mails from the account with the problem - same thing, the messages are directly "Unknown" and empty even before I try to see the contents (i.e. in the messages list pane).
   I have now a mix of maildir and mbox directories, but when I started experiencing the problem I had only mbox folders.
    I had tried to create a IMAP connection to an extra account just before the problem started, but I had already deleted that connection when the problem started. I also tried deleting the index file that was still in the directory indicated in comment number 17, but with no luck.
     This is a big bug, if you cannot reproduce it, ask for collaboration in testing by the people that are experiencing it. After many people have signalled it with different bug numbers, "solving" the other cases with a "duplicate" label and then saying it is "uncornfirmed", so that there is almost a guarantee the problem will not be dealt with, is in line with the worst practices of some companies often criticised by supporters of open source.