[Bug 146179] New: Please rephrase text in SMTP error popup (e.g. for "5.7.1 Rejected, id=31339-03 - SPAM")

dAniel hAhler kde-bugzilla at thequod.de
Thu May 31 00:30:47 BST 2007


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http://bugs.kde.org/show_bug.cgi?id=146179         
           Summary: Please rephrase text in SMTP error popup (e.g. for
                    "5.7.1 Rejected, id=31339-03 - SPAM")
           Product: kmail
           Version: 1.9.7
          Platform: Ubuntu Packages
        OS/Version: Linux
            Status: NEW
          Severity: normal
          Priority: NOR
         Component: general
        AssignedTo: kdepim-bugs kde org
        ReportedBy: kde-bugzilla thequod de


Version:           1.9.7 (using KDE KDE 3.5.7)
Installed from:    Ubuntu Packages

If there's a SMTP error when sending mail, a popup like the following one gets displayed:
"""
Sending failed:
Unknown error code 50
The message content was not accepted.
The server responded: "5.7.1 Rejected, id=31339-03 - SPAM"
Please send a full bug report at http://bugs.kde.org.
The message will stay in the 'outbox' folder until you either fix the problem (e.g. a broken address) or remove the message from the 'outbox' folder.
The following transport protocol was used:
smtp.example.com
"""

1. What about "error code 50"? This does not seem to be the error returned from the server (which is 5.7.1).
Looks like some internal library error code?! It should be made clear what this means.

2. The user should not send a bug report to bugs.kde.org, because it's a mail server/content issue. The should rather contact their admin/postmaster - in this case at least.



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