Uploading files or downloading files causes crashing.

James Tyrer jrtyrer at earthlink.net
Wed Feb 10 05:25:57 GMT 2010

Sue Harris wrote:
> Hello,
> If this is not a KDE problem maybe someone knows what other avenues I 
> can take for troubleshooting.
> I mostly use Mozilla Firefox to read my e-mail from Yahoo or to access 
> my Facebook account.
> The trouble is that when I want to upload a file, say photos into my 
> Facebook account, or an attachment to an e-mail, (but any uploading of 
> any file has the same issue) I click on browse so I can find the file on 
> my hard drive. As soon as I click on browse, Firefox crashes.
> If I copy and paste the hard drive path into the uploading dialog box of 
> Facebook and click on upload, the file is uploaded.
> But in my Yahoo Mail, as soon as I click on Attach, Firefox crashes.
> If I am in the old Yahoo Mail Classic, the Attach Files button takes me 
> to the uploading dialog box and I can manually enter the hard drive path 
> to find the file. But if I browse, Firefox crashes.
> It is even worse when someone sends a file to me in an e-mail or I want 
> to download a file from a website. (I can't even download an updated 
> version of Firefox.) As soon as I click on "Download", Firefox crashes.
> I've also tried Konqueror but that does not work either.
> In Facebook, I get to the uploading dialog box, click on the browse 
> button and it opens up the file management window. I click on the file, 
> click ok, and the file path loads into the white space. Then I click on 
> Upload Photos. NOTHING happens. No crashing, but no uploading either.
> In Yahoo Mail, clicking on the browse button crashes Konqueror. Now I 
> can't even open up Yahoo Mail in Konqueror because it seems to remember 
> the last place it was at, which was to crash because of the browse 
> button, so it immediately crashes.
> This all started Sunday 24 January, and has been driving me crazy for 2 
> weeks. Saturday 23 January I was able to download & upload no problems. 
> I really don't know what might have changed on Sunday that would have 
> disrupted everything.
Might I first ask if you have a POP email account with your ISP? and, if
so, why are you using web-mail?

I have not been having the specific problems you describe.  I don't use
web-mail.  However, I have been having problems with both Konqueror and
Firefox crashing and I suspect that there is a KDE problem. 
Specifically, I suspect the window manager: "Kwin".

I don't really have any suggestions except to use the most recent 
versions (stable) of KDE and Firefox.

James Tyrer

Linux (mostly) From Scratch
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