KMail 3.2.2 (Mandrake) - partial messages (was: KMail is a good... BUG)

[Alexander Nordström]

On Wednesday, 16 Jun 2004 21:00, Ze wrote:
> Em Quarta, 16 de Junho de 2004 13:41, Alexander Nordström escreveu:
> > if anything, it's the retrieval and/or storage process that's going wrong,
> > as we have already pointed out. You have been given instructions for how
> > to investigate that process. There is no need to post more copies of
> > broken mail for now.
>
>  Really?!?

Yes, it may be slightly difficult to find it, as you have now started seven 
(7) threads by my counting on this topic, and apparently carried on some of 
the discussion off-list(?). Please try to keep follow-ups in the same thread 
(posting with the same inflammatory subject line is not sufficient) and 
on-list. This will increase your chances of getting a useful response.

On Wednesday, 9 Jun 2004 20:35, Denis Vlasenko wrote:
> tcpdump -nli<ethN> -s0 -Xx port 110 will reveal full POP3 session.
> Post it here, gzipped if it is large.

On Friday, 11 Jun 2004 18:02, Robin Rosenberg wrote:
> Although I usally use ethereal to sniff, or in some cases dump the traffic
> with tcpdump -i eth0 -w dumpfilename -s0 and later view the traffic in
> ethereal. Then the pop session can be viewed in clear text by right
> clicking on a pop session packet and selecting "Follow tcp stream".
>
> Another is to just telnet the server on port 110 and enter the commands
> necessary.
> telnet mailserver 110
> user <username>
> pass <password>
> list
> retr <number>

On Sunday, 13 Jun 2004 03:14, Denis Vlasenko wrote:
> We need a dump which actually does show how mail download
> takes place.

So post a (gzipped if appropriate) dump *downloading a message that shows up 
broken in KMail*.

On Wednesday, 16 Jun 2004 21:00, Ze wrote:
> The instructions that were told me was to change to maildir format, and
> delet the .Mail dir, wich i did, but nothing changed.

Good, then that's one possible source of error that we can probably disregard.

> Yes that wasnt a html email., but happens in the html and plain text
> emails.

Good, then we've got that clarified. HTML is probably irrelevant to the 
problem. It's important not to get side-tracked.

> For what i can remember i only started having this kind of problem when the
> Mandrake 10.0 was out.

Have you had a look at this
http://qa.mandrakesoft.com/show_bug.cgi?id=7427

It's not exactly the problem you are seeing, but it seems similar enough to 
make me suspect it's a distribution-specific bug.

> I dont know what was changed, but im admired that no one could give me a
> straight answer.

Maybe most of us don't use Mandrake (not that there's anything wrong with 
that). Maybe the problem is not very common. Quoth How to Ask Questions the 
Smart Way:

     Remember, there are a lot of other users that are not experiencing your
     problem. Otherwise you would have learned about it while reading the
     documentation and searching the Web (you did do that before complaining,
     didn't you?). This means that very probably it is you who are doing
     something wrong, not the software."

http://www.catb.org/~esr/faqs/smart-questions.html#id2878006

ESR takes a harsh stand here, but there is some truth to it. Granted, with 
software that's meant to be as usable and learnable as KMail, things like 
this should not happen even if you're doing something wrong. That said, there 
may be underlying problems, bad installations or other interfering processes 
that cause it -- it is by no means clear that this is an upstream KMail bug, 
and shouting that it is in the subject line *is* rude.

Also, problems that are not well-known and well-documented need to be 
troubleshot by process of elimination. Not everything is solved instantly. 
The fact that it hasn't been resolved yet does not mean it cannot be 
resolved.

Finally, it is highly recommended to read the entire document referenced above 
and to follow its recommendations (which you have not done for the most 
part). For reasons explained therein, doing so tends to attract respondents 
with a lot of knowledge; not doing so tends to mean you have to make do with 
responses from people like me.

> And another thing, in evolution these same emails that appear in blank, in
> evolutio all runs ok.

I am assuming by that you mean *retrieving* them with Evolution works, not 
that you are displaying the *same* message that was downloaded with KMail (as 
I understand it, Evolution understands the mailbox and maildir formats, so it 
should be able to read messages stored by KMail). Unless what you mean is the 
latter, there is nothing revolutionary about this, and no need to restate it.

-- 
Alex Nordstrom
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