[www.kde.org] [Bug 504504] New: KDE Collaborate (NextCloud) is inaccessible, stating "Internal Server Error"
Roke Julian Lockhart Beedell
bugzilla_noreply at kde.org
Mon May 19 09:37:19 BST 2025
https://bugs.kde.org/show_bug.cgi?id=504504
Bug ID: 504504
Summary: KDE Collaborate (NextCloud) is inaccessible, stating
"Internal Server Error"
Classification: Websites
Product: www.kde.org
Version First unspecified
Reported In:
Platform: Fedora RPMs
URL: https://collaborate.kde.org/login#body-login:~:text=In
ternal%20Server%20Error,found%20in%20the%20server%20lo
g
OS: Linux
Status: REPORTED
Severity: major
Priority: NOR
Component: general
Assignee: kde-www at kde.org
Reporter: 4wy78uwh at rokejulianlockhart.addy.io
Target Milestone: ---
Created attachment 181490
--> https://bugs.kde.org/attachment.cgi?id=181490&action=edit
A Screenshot Of What I See In firefox-138.0.3-1.fc42.x86_64
At https://collaborate.kde.org/, I see: [^1]
> ~~~txt
> Internal Server Error
>
> The server encountered an internal error and was unable to complete your request.
> Please contact the server administrator if this error reappears multiple times, please include the technical details below in your report.
> More details can be found in the server log.
> ~~~
In FF's ECMAScript console, I see:
> ~~~log
> GET
> https://collaborate.kde.org/
> [HTTP/2 500 190ms]
>
> GET
> https://collaborate.kde.org/favicon.ico
> [HTTP/2 500 0ms]
> ~~~
In its Network log, I see the undermentioned HAR:
> ~~~JSON
> {
> "log": {
> "version": "1.2",
> "creator": {
> "name": "Firefox",
> "version": "138.0.3"
> },
> "browser": {
> "name": "Firefox",
> "version": "138.0.3"
> },
> "pages": [
> {
> "id": "page_1",
> "pageTimings": {
> "onContentLoad": 125,
> "onLoad": 126
> },
> "startedDateTime": "2025-05-19T09:26:42.917+01:00",
> "title": "https://collaborate.kde.org/"
> }
> ],
> "entries": [
> {
> "startedDateTime": "2025-05-19T09:26:42.917+01:00",
> "request": {
> "bodySize": 0,
> "method": "GET",
> "url": "https://collaborate.kde.org/",
> "httpVersion": "HTTP/2",
> "headers": [
> {
> "name": "Host",
> "value": "collaborate.kde.org"
> },
> {
> "name": "User-Agent",
> "value": "Mozilla/5.0 (X11; Linux x86_64; rv:138.0) Gecko/20100101 Firefox/138.0"
> },
> {
> "name": "Accept",
> "value": "text/html,application/xhtml+xml,application/xml;q=0.9,*/*;q=0.8"
> },
> {
> "name": "Accept-Language",
> "value": "en-GB,en;q=0.5"
> },
> {
> "name": "Accept-Encoding",
> "value": "gzip, deflate, br, zstd"
> },
> {
> "name": "Connection",
> "value": "keep-alive"
> },
> {
> "name": "Upgrade-Insecure-Requests",
> "value": "1"
> },
> {
> "name": "Sec-Fetch-Dest",
> "value": "document"
> },
> {
> "name": "Sec-Fetch-Mode",
> "value": "navigate"
> },
> {
> "name": "Sec-Fetch-Site",
> "value": "cross-site"
> },
> {
> "name": "Priority",
> "value": "u=0, i"
> }
> ],
> "cookies": [],
> "queryString": [],
> "headersSize": 429
> },
> "response": {
> "status": 500,
> "statusText": "",
> "httpVersion": "HTTP/2",
> "headers": [
> {
> "name": "strict-transport-security",
> "value": "max-age=15768000"
> },
> {
> "name": "referrer-policy",
> "value": "no-referrer"
> },
> {
> "name": "x-xss-protection",
> "value": "1; mode=block"
> },
> {
> "name": "x-content-type-options",
> "value": "nosniff"
> },
> {
> "name": "x-frame-options",
> "value": "SAMEORIGIN"
> },
> {
> "name": "permissions-policy",
> "value": "interest-cohort=()"
> },
> {
> "name": "x-permitted-cross-domain-policies",
> "value": "none"
> },
> {
> "name": "x-robots-tag",
> "value": "noindex, nofollow"
> },
> {
> "name": "content-type",
> "value": "text/plain; charset=utf-8"
> },
> {
> "name": "date",
> "value": "Mon, 19 May 2025 08:26:43 GMT"
> },
> {
> "name": "server",
> "value": "Apache/2.4.41 (Ubuntu)"
> },
> {
> "name": "X-Firefox-Spdy",
> "value": "h2"
> }
> ],
> "cookies": [],
> "content": {
> "mimeType": "text/plain; charset=utf-8",
> "size": 289,
> "text": "Internal Server Error\n\nThe server encountered an internal error and was unable to complete your request.\nPlease contact the server administrator if this error reappears multiple times, please include the technical details below in your report.\nMore details can be found in the server log.\n"
> },
> "redirectURL": "",
> "headersSize": 429,
> "bodySize": 718
> },
> "cache": {},
> "timings": {
> "blocked": 74,
> "dns": 0,
> "connect": 35,
> "ssl": 39,
> "send": 0,
> "wait": 42,
> "receive": 0
> },
> "time": 190,
> "_securityState": "secure",
> "serverIPAddress": "168.119.32.175",
> "connection": "443",
> "pageref": "page_1"
> },
> {
> "startedDateTime": "2025-05-19T09:26:43.044+01:00",
> "request": {
> "bodySize": 0,
> "method": "GET",
> "url": "https://collaborate.kde.org/favicon.ico",
> "httpVersion": "HTTP/2",
> "headers": [
> {
> "name": "Host",
> "value": "collaborate.kde.org"
> },
> {
> "name": "User-Agent",
> "value": "Mozilla/5.0 (X11; Linux x86_64; rv:138.0) Gecko/20100101 Firefox/138.0"
> },
> {
> "name": "Accept",
> "value": "image/avif,image/webp,image/png,image/svg+xml,image/*;q=0.8,*/*;q=0.5"
> },
> {
> "name": "Accept-Language",
> "value": "en-GB,en;q=0.5"
> },
> {
> "name": "Accept-Encoding",
> "value": "gzip, deflate, br, zstd"
> },
> {
> "name": "Connection",
> "value": "keep-alive"
> },
> {
> "name": "Sec-Fetch-Dest",
> "value": "image"
> },
> {
> "name": "Sec-Fetch-Mode",
> "value": "no-cors"
> },
> {
> "name": "Sec-Fetch-Site",
> "value": "same-origin"
> }
> ],
> "cookies": [],
> "queryString": [],
> "headersSize": 0
> },
> "response": {
> "status": 500,
> "statusText": "",
> "httpVersion": "HTTP/2",
> "headers": [
> {
> "name": "strict-transport-security",
> "value": "max-age=15768000"
> },
> {
> "name": "referrer-policy",
> "value": "no-referrer"
> },
> {
> "name": "x-xss-protection",
> "value": "1; mode=block"
> },
> {
> "name": "x-content-type-options",
> "value": "nosniff"
> },
> {
> "name": "x-frame-options",
> "value": "SAMEORIGIN"
> },
> {
> "name": "permissions-policy",
> "value": "interest-cohort=()"
> },
> {
> "name": "x-permitted-cross-domain-policies",
> "value": "none"
> },
> {
> "name": "x-robots-tag",
> "value": "noindex, nofollow"
> },
> {
> "name": "content-type",
> "value": "text/plain; charset=utf-8"
> },
> {
> "name": "date",
> "value": "Mon, 19 May 2025 08:26:27 GMT"
> },
> {
> "name": "server",
> "value": "Apache/2.4.41 (Ubuntu)"
> },
> {
> "name": "X-Firefox-Spdy",
> "value": "h2"
> }
> ],
> "cookies": [],
> "content": {
> "mimeType": "text/plain; charset=utf-8",
> "size": 289,
> "text": "Internal Server Error\n\nThe server encountered an internal error and was unable to complete your request.\nPlease contact the server administrator if this error reappears multiple times, please include the technical details below in your report.\nMore details can be found in the server log.\n"
> },
> "redirectURL": "",
> "headersSize": 0,
> "bodySize": 289
> },
> "cache": {},
> "timings": {
> "blocked": 0,
> "dns": 0,
> "ssl": 0,
> "connect": 0,
> "send": 0,
> "wait": 0,
> "receive": 0
> },
> "time": 0,
> "_securityState": "secure",
> "pageref": "page_1"
> }
> ]
> }
> }
> ~~~
[^1]:
view-source:https://collaborate.kde.org/#:~:text=Internal%20Server%20Error,found%20in%20the%20server%20log.
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