can't get into bug tracking

Ben Cooksley bcooksley at kde.org
Fri May 9 12:48:30 BST 2025


Hi all,

I've replied to this off list.

Regards,
Ben

On Fri, May 9, 2025 at 10:58 AM RJL <rlaggren at mail.com> wrote:

> I keep registrations on a password manager. Some sites I rarely have
> occasion to visit, so have no current knowledge. I had two and now three
> registrations using the kde.org domain; I  may have visited them 3-5
> years ago - or  more. But nothing gets me into the bugs.kde.org. I tried
> to reset the password after it refused to give me a new registration saying
> the email was taken. Now I have a third registration at kde.org, "
> identity.kde.org" that won't let me in. And what might "identity.kde.org"
> be anyway?
>
> Starting over at the bug report page I again tried to reset the password
> and it said it sent a token - but 15  minutes now and nothing has arrived.
> Even though the previous "reset" request for, I think "identity.kde.org"
> _did_ get me a message with a reset link. This looks like it's Catch-22 if
> the system says it sent a token (to this email address) and nothing
> arrives. I have checked spam folders.
>
> Is there any hope of getting in to your bug site? I'm not going to create
> another email address just for your site - I have a system going on 30
> years and it works to keep 100's of contacts and authorizations
> not-to-messed-up. Usually it does the job, so changes with little
> justification are a non-starter.
>
> FWIW, here is the email containing the first reset (it said it succeeded
> but I am refused when I try to sign in). I'm sorry, but I have no idea
> which secondary domain it thinks it reset the pswd for.
>
> "
>
> Hello rlaggren,
>
> In order to reset the password for your account, please follow the link below.
> If you did not request this, please inform the site administrator by replying to this email.
> https://identity.kde.org/index.php?r=site/performPasswordReset&uid=rlaggren&token=dea092b1755c200cf3497db17ad31aa1cbcc8714
>
> Thanks,
> KDE Identity site administrators.
>
> "
>
>
>
> Thank you for whatever help here.
>
> Rufus Laggren
>
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