Email to kde-jp at kde.org is rejected as spam

Ben Cooksley bcooksley at kde.org
Thu May 15 04:28:44 UTC 2014


On Thu, May 15, 2014 at 12:26 PM, Jumpei Ogawa <phanective at gmail.com> wrote:
> Hi Ben,

Hi Jumpei,

>
> The user told me that the problem solved.
>
> They didn't enable SPF.
>
> I'm not sure if this problem is solved by their SPF configuration or your
> content filter configuration, but anyway, thank you for your cooperation.

Not a problem. It was very likely the content filter, as we don't
enforce SPF rules at the moment.

Thanks,
Ben

>
> On May 14, 2014 5:11 PM, "Ben Cooksley" <bcooksley at kde.org> wrote:
>>
>> On Wed, May 14, 2014 at 3:36 PM, Jumpei Ogawa <phanective at gmail.com>
>> wrote:
>> > Hi,
>>
>> Hi Jumpei,
>>
>> >
>> > I have problem in mailing list: kde-jp at kde.org.
>> > An user sent an email to kde-jp at kde.org, but it is rejected as spam.
>> > If you can fix this problem, could you fix it?
>> >
>> > They uses their own domain @running-dog.net in their email address.
>> > This domain is managed by Sakura Internet.
>> > The email is sent via Sakura's server.
>> >
>> > The user suspects that all emails from Sakura is rejected.
>> > Could you confirm if *.sakura.ne.jp is registered as spam server?
>>
>> None of the servers involved in this case were blacklisted or otherwise
>> blocked.
>>
>> The problem was with our content filter - which really didn't like
>> something in the user's emails.
>> I've now trained our content filter appropriately which should resolve
>> the issue.
>>
>> Please let me know if the issue continues.
>>
>> >
>> > Sakura is one of the largest domain registrar in Japan, so
>> > if emails from Sakura's servers are rejected, so many users in Japan
>> > are affected.
>> >
>> > Folowing is error message from mailer daemon:
>> >
>> > ---
>> > The original message was received at Wed, 14 May 2014 09:35:38 +0900
>> > (JST)
>> > from ksav52.sakura.ne.jp [219.94.192.132]
>> >
>> >    ----- The following addresses had permanent fatal errors -----
>> > <kde-jp at kde.org>
>> >     (reason: 554 5.7.1 Mail has been rejected as SPAM (11.7))
>> >
>> >    ----- Transcript of session follows -----
>> > ... while talking to postbox.kde.org.:
>> >>>> DATA
>> > <<< 554 5.7.1 Mail has been rejected as SPAM (11.7)
>> > 554 5.0.0 Service unavailable
>> > ---
>> >
>> >
>> > br,
>> >
>> > Jumpei Ogawa (a.k.a. phanect)
>> > _______________________________________________
>> > kde-www mailing list
>> > kde-www at kde.org
>> > https://mail.kde.org/mailman/listinfo/kde-www
>>
>> Thanks,
>> Ben Cooksley
>> KDE Sysadmin
>> _______________________________________________
>> kde-www mailing list
>> kde-www at kde.org
>> https://mail.kde.org/mailman/listinfo/kde-www
>
>
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