[Bug 239974] New: put the old engine of reporting bugs back

Maciej Pilichowski bluedzins at wp.pl
Sat May 29 12:39:19 UTC 2010


           Summary: put the old engine of reporting bugs back
           Product: www.kde.org
           Version: unspecified
          Platform: Unlisted Binaries
        OS/Version: Linux
            Status: UNCONFIRMED
          Severity: normal
          Priority: NOR
         Component: general
        AssignedTo: kde-www at kde.org
        ReportedBy: bluedzins at wp.pl

Version:           unspecified
OS:                Linux

I am not saying INSTEAD, just add the old engine.

The reason:
In current engine all steps are mixed together, it is impossible to automatize
task of reporting even a bit.

With old engine common parts were put together _at start_ so it was possible to
save presets and then start reporting (for every new report) from the middle,
after all presets were loaded.
This was not supported explicitly but thanks to logical steps (order) it was
possible to come up with URLs that put user in the middle, like this:


Now, I have to _each time_ say, that yes, I use opensuse, thank you, that I use
KDE 4.3.4, thank you, and it means 4 clicks more per each report. Count to 1000
reports, and you have 4000 clicks, not mentioning trouble and time which it


Alternative: reorder the steps -- put the common factors first:
* KDE version
* distro
* system

and then ask about the product and all the rest.

Reproducible: Always

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