[Sysadmin] Sending auto-response when people mail webmaster at kde.org

[Claudiu Costin]

     Dear friends,

On Vin 04 Iul 2003 22:25, Chris Howells wrote:
> Hello,
>
> I'm getting sick of people trying to get technical support by e-mailing
> webmaster at kde.org. The final straw was some cunt complaining when I told
> them we couldn't help them with their HP printer. I would be incredibly
> greatful if an auto-reply could be set so that anybody mailing
> webmaster at kde.org would be given useful information. This would save me a
> vast amount of time.
>
> Something like this would be perfect:
>
> "Thank you for contacting the KDE.org Web Team (webmaster at kde.org).
>
> You input is valid and will be acted on soon if the nature of the problem
> is related to the site or accessing the site. You will receive a reply when
> the problem has been examined.
>
> Please note, that if you have a technical problem not relating to the
> KDE.org family of sites, you WILL NOT receive a reply from the Web Team.
> For such technical issues, please contact your operating system vendor or
> look at the following site for KDE documentation:
>
> http://kde.org/documentation/
>
> Thank you for you understanding."

  1) The http://kde.org/documentation/ is broken (at least on July 4, 2003 21:30 GMT)
  2) Will be very nice to have a page specially for this like 
   http://www.kde.org/documentation/webmaster.html
  Where every category of users have a section: KDE newbies, system administrators
trying to contact someone on technical issues etc.

  I apologize if such page already exists. But it should be directly linked on bottom
of page right on mailto:webmaster at kde.org link.

>
> Thanks

-- 
Claudiu Costin, claudiuc at kde.org
Linux-KDE Romania http://www.ro.kde.org