[telepathy] [Bug 367077] New: Telepathy not working for user without local account

Johannes Midgren via KDE Bugzilla bugzilla_noreply at kde.org
Wed Aug 17 08:41:17 BST 2016


https://bugs.kde.org/show_bug.cgi?id=367077

            Bug ID: 367077
           Summary: Telepathy not working for user without local account
           Product: telepathy
           Version: unspecified
          Platform: Kubuntu Packages
                OS: Linux
            Status: UNCONFIRMED
          Severity: grave
          Priority: NOR
         Component: general
          Assignee: kde-telepathy-bugs at kde.org
          Reporter: johannes at midgren.net

At work I have joined my computer to our Active Directory using winbind. To be
able to setup and administrate the machine when there are network problems, I
also have a local account on the machine (created at installation).

When logged in with the local user I can use Telepathy just fine but when
logged in through winbind/kerberos the Telepathy Contact List does not seem to
register my Online Accounts. I don't know if the problem exists for all kind of
"non-local" accounts though.

As there are so many components involved here, it's very hard for me as a user
to know what causes the error. I would be glad to help sharing more details
about my setup and to provide logs if possible.

This problem is not new, but I did not recognize that it was connected to me
using a "non-local" account until now. 

Reproducible: Always

Steps to Reproduce:
On a system with no previously configured Online Accounts:
1. Register an Online Account e.g. by clicking the Telepathy Plasma Widget and
then "Configure".
2. Click the Plasma Widget again and watch its content.
3. Open the IM Contact List.

Actual Results:  
1. I'm able to register Online Accounts through System Settings or Plasma. I
have tried with a local Jabber server and my Google account.
2. The Plasma widget still says "It appears you have no accounts configured".
3. When opening the Contact List I immediately get an error message stating
"You have no IM accounts configured. Would you like to do that now?". Clicking
"Yes" I can see my previously configured accounts but if I select an entry and
click "Configure", nothing happens. 

Expected Results:  
1. Watch the widget change as the account is brought online. 
2. My online contacts are listed.
3. My online contacts are listed.

I'm now running Kubuntu 16.04 (.01) and have installed the following packages
as part of setting up AD authentication: krb5-user, winbind, samba,
libnss-winbind, libpam-winbind, libpam-krb5.

My /etc/nsswitch.conf looks like this (if it at all matters...):
passwd:         compat winbind
group:          compat winbind
shadow:         compat winbind
gshadow:        files

hosts:          files mdns4_minimal [NOTFOUND=return] dns wins
networks:       files

protocols:      db files
services:       db files
ethers:         db files
rpc:            db files

netgroup:       nis

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