[KAccounts] [Bug 354455] New: Crash if I click on the "Configure" button for online accounts

via KDE Bugzilla bugzilla_noreply at kde.org
Tue Oct 27 13:02:18 GMT 2015


https://bugs.kde.org/show_bug.cgi?id=354455

            Bug ID: 354455
           Summary: Crash if I click on the "Configure" button for online
                    accounts
           Product: KAccounts
           Version: 15.04.x
          Platform: Kubuntu Packages
                OS: Linux
            Status: UNCONFIRMED
          Severity: grave
          Priority: NOR
         Component: KCM
          Assignee: kde-telepathy-bugs at kde.org
          Reporter: h.k.ghost at gmail.com

When using the System Settings >> Online Accounts, the accounts listed show a
"Configure" button on the right panel when selected. Clicking on the
"Configure" button causes the System Settings application to crash and prevents
online accounts from being used.

I first noticed this with pre-existing accounts (I updated from Kubuntu 15.04),
so thought it was related. So I deleted the accounts and created new ones, but
ran into the same problem.

Reproducible: Always

Steps to Reproduce:
1. Open System Settings
2. Go to Online Accounts
3. Select a pre-existing account or create a new one (I used Google)
4. Click the "Configure..." button on the right-side of the screen

Actual Results:  
System Settings crashes with a seg fault

Expected Results:  
I can actually configure my accounts without any problems

The accounts had stopped working for unknown reasons some months before the
15.04 -> 15.10 upgrade (without me changing credentials or anything), so
something else must've changed and I don't know if has anything to do with, or
has contributed to, the crash at this point or not. I just thought this was
worth a mention, but might be a different bug.

Trying to get information from the terminal only gave me this bit of
information...:

    $ systemsettings5
    Adding plugin KAccountsUiProvider(0x2596f30)
"ktpaccountskcm_plugin_kaccounts.so"
     Adding service "IM"
    [1]    14718 segmentation fault (core dumped)  systemsettings5
    $ 

This segfault shows up after clicking the button. Creating and deleting
accounts seemed to work normally.

The error reporter never showed up, so a stack trace was never available. Bug
https://bugs.kde.org/show_bug.cgi?id=352217 seemed related, but it claims the
crash happens *after* configuring an account and closing the System Settings.
However, I cannot even get started; the configuration UI does not show up and
it crashes immediately. It doesn't wait until I try to close the System
Settings application to crash. These might be separate but closely-related
issues.

System Information:
Kubuntu 15.10 64bit (upgraded from 15.04) using Breeze theme
System Settings
    Version 5.4.1
    KDE Frameworks 5.15.0
    Qt 5.4.2 (built against 5.4.2)

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