[telepathy] [Bug 355415] New: Cannot connect to Google Hangouts

Thomas Van Parys via KDE Bugzilla bugzilla_noreply at kde.org
Mon Nov 16 09:17:33 GMT 2015


https://bugs.kde.org/show_bug.cgi?id=355415

            Bug ID: 355415
           Summary: Cannot connect to Google Hangouts
           Product: telepathy
           Version: 15.08.2
          Platform: Fedora RPMs
                OS: Linux
            Status: UNCONFIRMED
          Severity: grave
          Priority: NOR
         Component: accounts-kcm
          Assignee: kde-telepathy-bugs at kde.org
          Reporter: thomas at blueapplelane.be

Trying to connect to Google Hangouts results in a notification "Authentication
of your account failed (is your password correct?).

 - I could create the Google Hangouts account correctly in the Instant
Messaging Settings.
 - I successfully went through Google's two-step authentication (where you
first give a password and then enter the code that's displayed on the
authenticator app on your cellphone).

However, when I look now at Google Hangouts > Configure, I only see 
Google Talk
Email address: google.com

So I feel somehow the storing of account info went wrong. 


Reproducible: Always

Steps to Reproduce:
1. add your google account (create > google > enter google id)
2. complete authentication (for me: password and authenticator app)
3. confirm, done
4. set status to Available

Actual Results:  
A notification saying that no connection to google could be made

Expected Results:  
Connecting to Google Hangouts and showing contacts in the contact list.

Similarly, but less important: 
 - When trying my old ICQ account, which also doesn't connect, the password
field in configure stays empty. The ICQ number is remembered correctly.
 - Connecting to Facebook chat (using XMPP) also fails (or did FB finally
disable the XMPP API?)
 - My own Jabber/XMPP account does work fine. Strangely enough, the password
field also stays empty when I check the configure dialog.

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