[telepathy] [Bug 356243] New: Cannot login to Google account and account settings are not remembered

george via KDE Bugzilla bugzilla_noreply at kde.org
Thu Dec 3 12:44:20 GMT 2015 

https://bugs.kde.org/show_bug.cgi?id=356243

            Bug ID: 356243
           Summary: Cannot login to Google account and account settings
                    are not remembered
           Product: telepathy
           Version: 0.9.0
          Platform: openSUSE RPMs
                OS: Linux
            Status: UNCONFIRMED
          Severity: grave
          Priority: NOR
         Component: auth-handler
          Assignee: kde-telepathy-bugs at kde.org
          Reporter: null at kde.org

Not sure how to check version as this is not working but the system is openSUSE
Leap 42.1 with Plasma 5.4.3

Also /usr/share/doc/packages/telepathy-gabble/ChangeLog shows:

commit f10f557fd67ec11738670828a553496960c0d411
Author: Guillaume Desmottes <guillaume.desmottes at collabora.co.uk>
Date:   2014-05-07 16:33:17 +0200

    0.18.2

The package version in YaST is 0.9.0-2.2

Reproducible: Always

Steps to Reproduce:
1. Open System Settings > Online Accounts
2. Add new Jabber account with credentials the Gmail account and password
3. Click Advanced and enter:

Server address: talk.google.com
Sever port: 5223

Require encrypted connection - checked (but even without checked still can't
connect)

4. Click OK and try to connect
5. After a while the login prompt dialog appears and asks again for password.
Give it the password.


Actual Results:  
It can never connect/authorize. Please see the journal log for details.

Additionally when going to System Settings > Online Accounts > this same
account > Configure - the login credentials are not remembered as well as
server settings.

Expected Results:  
Successful connection and remembering of login credentials.

journalctl -f shows:

Dec 03 14:26:46 i7 org.freedesktop.Telepathy.Client.KTp.TLSHandler[1980]: New
job started. 1 jobs currently running
Dec 03 14:26:46 i7 org.freedesktop.Telepathy.Client.KTp.TLSHandler[1980]:
Unknown signature value:  795
Dec 03 14:26:46 i7 org.freedesktop.Telepathy.Client.KTp.TLSHandler[1980]:
Unknown signature value:  795
Dec 03 14:26:46 i7 org.freedesktop.Telepathy.Client.KTp.TLSHandler[1980]:
Unknown signature value:  795
Dec 03 14:26:46 i7 org.freedesktop.Telepathy.Client.KTp.TLSHandler[1980]:
Unknown signature value:  795
Dec 03 14:26:46 i7 org.freedesktop.Telepathy.Client.KTp.TLSHandler[1980]:
Unknown signature value:  7
Dec 03 14:26:46 i7 org.freedesktop.Telepathy.Client.KTp.TLSHandler[1980]:
Unknown signature value:  795
Dec 03 14:26:46 i7 org.freedesktop.Telepathy.Client.KTp.TLSHandler[1980]:
Unknown signature value:  795
Dec 03 14:26:46 i7 org.freedesktop.Telepathy.Client.KTp.TLSHandler[1980]:
Unknown signature value:  794
Dec 03 14:26:46 i7 org.freedesktop.Telepathy.Client.KTp.TLSHandler[1980]:
Unknown signature value:  795
Dec 03 14:26:46 i7 org.freedesktop.Telepathy.Client.KTp.TLSHandler[1980]:
Unknown signature value:  795
Dec 03 14:26:46 i7 org.freedesktop.Telepathy.Client.KTp.TLSHandler[1980]:
Unknown signature value:  795
Dec 03 14:26:46 i7 org.freedesktop.Telepathy.Client.KTp.TLSHandler[1980]: No
other jobs at the moment. Starting timer.
Dec 03 14:26:46 i7 org.freedesktop.Telepathy.Client.KTp.TLSHandler[1980]: Job
finished. 0 jobs currently running
Dec 03 14:26:46 i7 org.freedesktop.Telepathy.Client.KTp.TLSHandler[1980]: New
job started. 1 jobs currently running
Dec 03 14:26:46 i7 org.freedesktop.Telepathy.Client.KTp.TLSHandler[1980]: 0
Dec 03 14:26:46 i7 org.freedesktop.Telepathy.Client.KTp.TLSHandler[1980]:
("X-OAUTH2", "X-GOOGLE-TOKEN", "PLAIN", "X-TELEPATHY-PASSWORD")
Dec 03 14:26:46 i7 org.freedesktop.Telepathy.Client.KTp.TLSHandler[1980]:
Starting X-OAuth2 auth
Dec 03 14:26:46 i7 org.freedesktop.Telepathy.Client.KTp.TLSHandler[1980]:
Status Not started
Dec 03 14:26:46 i7 org.freedesktop.Telepathy.Client.KTp.TLSHandler[1980]:
(process:4639): accounts-glib-CRITICAL **: ag_manager_load_account: assertion
'account_id != 0' failed
Dec 03 14:26:46 i7 org.freedesktop.Telepathy.Client.KTp.TLSHandler[1980]:
(process:4639): GLib-CRITICAL **: g_error_free: assertion 'error != NULL'
failed
Dec 03 14:26:46 i7 org.freedesktop.Telepathy.Client.KTp.TLSHandler[1980]:
Unable to find account for id 0
Dec 03 14:26:46 i7 org.freedesktop.Telepathy.Client.KTp.TLSHandler[1980]:
Retrying in 2s
Dec 03 14:26:48 i7 org.freedesktop.Telepathy.Client.KTp.TLSHandler[1980]:
(process:4639): accounts-glib-CRITICAL **: ag_manager_load_account: assertion
'account_id != 0' failed
Dec 03 14:26:48 i7 org.freedesktop.Telepathy.Client.KTp.TLSHandler[1980]:
(process:4639): GLib-CRITICAL **: g_error_free: assertion 'error != NULL'
failed
Dec 03 14:26:48 i7 org.freedesktop.Telepathy.Client.KTp.TLSHandler[1980]:
Unable to find account for id 0
Dec 03 14:26:48 i7 org.freedesktop.Telepathy.Client.KTp.TLSHandler[1980]:
Retrying in 2s
Dec 03 14:26:50 i7 org.freedesktop.Telepathy.Client.KTp.TLSHandler[1980]:
(process:4639): accounts-glib-CRITICAL **: ag_manager_load_account: assertion
'account_id != 0' failed
Dec 03 14:26:50 i7 org.freedesktop.Telepathy.Client.KTp.TLSHandler[1980]:
(process:4639): GLib-CRITICAL **: g_error_free: assertion 'error != NULL'
failed
Dec 03 14:26:50 i7 org.freedesktop.Telepathy.Client.KTp.TLSHandler[1980]:
Unable to find account for id 0
Dec 03 14:26:50 i7 org.freedesktop.Telepathy.Client.KTp.TLSHandler[1980]:
Retrying in 2s
Dec 03 14:26:52 i7 org.freedesktop.Telepathy.Client.KTp.TLSHandler[1980]:
(process:4639): accounts-glib-CRITICAL **: ag_manager_load_account: assertion
'account_id != 0' failed
Dec 03 14:26:52 i7 org.freedesktop.Telepathy.Client.KTp.TLSHandler[1980]:
(process:4639): GLib-CRITICAL **: g_error_free: assertion 'error != NULL'
failed
Dec 03 14:26:52 i7 org.freedesktop.Telepathy.Client.KTp.TLSHandler[1980]:
Unable to find account for id 0
Dec 03 14:26:52 i7 org.freedesktop.Telepathy.Client.KTp.TLSHandler[1980]: 3
ending with error
Dec 03 14:26:52 i7 org.freedesktop.Telepathy.Client.KTp.TLSHandler[1980]:
Received Google credentials, starting auth mechanism...
Dec 03 14:26:52 i7 org.freedesktop.Telepathy.Client.KTp.TLSHandler[1980]: Auth
failed
Dec 03 14:26:52 i7 org.freedesktop.Telepathy.Client.KTp.TLSHandler[1980]:
Starting Password auth
Dec 03 14:26:52 i7 org.freedesktop.Telepathy.Client.KTp.TLSHandler[1980]:
Requesting password
Dec 03 14:26:52 i7 org.freedesktop.Telepathy.Client.KTp.TLSHandler[1980]:
(process:4639): accounts-glib-CRITICAL **: ag_manager_load_account: assertion
'account_id != 0' failed
Dec 03 14:26:52 i7 org.freedesktop.Telepathy.Client.KTp.TLSHandler[1980]:
(process:4639): GLib-CRITICAL **: g_error_free: assertion 'error != NULL'
failed
Dec 03 14:26:52 i7 org.freedesktop.Telepathy.Client.KTp.TLSHandler[1980]:
Unable to find account for id 0
Dec 03 14:26:52 i7 org.freedesktop.Telepathy.Client.KTp.TLSHandler[1980]:
Retrying in 2s
Dec 03 14:26:54 i7 org.freedesktop.Telepathy.Client.KTp.TLSHandler[1980]:
(process:4639): accounts-glib-CRITICAL **: ag_manager_load_account: assertion
'account_id != 0' failed
Dec 03 14:26:54 i7 org.freedesktop.Telepathy.Client.KTp.TLSHandler[1980]:
(process:4639): GLib-CRITICAL **: g_error_free: assertion 'error != NULL'
failed
Dec 03 14:26:54 i7 org.freedesktop.Telepathy.Client.KTp.TLSHandler[1980]:
Unable to find account for id 0
Dec 03 14:26:54 i7 org.freedesktop.Telepathy.Client.KTp.TLSHandler[1980]:
Retrying in 2s
Dec 03 14:26:56 i7 org.freedesktop.Telepathy.Client.KTp.TLSHandler[1980]:
(process:4639): accounts-glib-CRITICAL **: ag_manager_load_account: assertion
'account_id != 0' failed
Dec 03 14:26:56 i7 org.freedesktop.Telepathy.Client.KTp.TLSHandler[1980]:
(process:4639): GLib-CRITICAL **: g_error_free: assertion 'error != NULL'
failed
Dec 03 14:26:56 i7 org.freedesktop.Telepathy.Client.KTp.TLSHandler[1980]:
Unable to find account for id 0
Dec 03 14:26:56 i7 org.freedesktop.Telepathy.Client.KTp.TLSHandler[1980]:
Retrying in 2s
Dec 03 14:26:58 i7 org.freedesktop.Telepathy.Client.KTp.TLSHandler[1980]:
(process:4639): accounts-glib-CRITICAL **: ag_manager_load_account: assertion
'account_id != 0' failed
Dec 03 14:26:58 i7 org.freedesktop.Telepathy.Client.KTp.TLSHandler[1980]:
(process:4639): GLib-CRITICAL **: g_error_free: assertion 'error != NULL'
failed
Dec 03 14:26:58 i7 org.freedesktop.Telepathy.Client.KTp.TLSHandler[1980]:
Unable to find account for id 0
Dec 03 14:26:58 i7 org.freedesktop.Telepathy.Client.KTp.TLSHandler[1980]: 3
ending with error
Dec 03 14:26:58 i7 org.freedesktop.Telepathy.Client.KTp.TLSHandler[1980]:
Credentials job error: "Could not find account"
Dec 03 14:26:58 i7 org.freedesktop.Telepathy.Client.KTp.TLSHandler[1980]:
Prompting for password
Dec 03 14:27:05 i7 org.freedesktop.Telepathy.Client.KTp.TLSHandler[1980]:
Saving password in SSO
Dec 03 14:27:05 i7 org.freedesktop.Telepathy.Client.KTp.TLSHandler[1980]:
(process:4639): accounts-glib-CRITICAL **: ag_manager_load_account: assertion
'account_id != 0' failed
Dec 03 14:27:05 i7 org.freedesktop.Telepathy.Client.KTp.TLSHandler[1980]:
(process:4639): GLib-CRITICAL **: g_error_free: assertion 'error != NULL'
failed
Dec 03 14:27:05 i7 org.freedesktop.Telepathy.Client.KTp.TLSHandler[1980]:
Creating account with providerName "ktp-jabber"
Dec 03 14:27:05 i7 org.freedesktop.Telepathy.Client.KTp.TLSHandler[1980]:
identityimpl.cpp 172 storeCredentials Storing credentials
Dec 03 14:27:05 i7 kernel: traps: ktp-auth-handle[4639] general protection
ip:7f46d0851f04 sp:7ffe09ff6640 error:0 in
libsignon-qt5.so.1.0.0[7f46d083f000+31000]

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