[telepathy] [Bug 333224] Cannot log in to Facebook chat anymore

Michael michael at stopthemindspam.com
Fri Apr 11 10:24:43 BST 2014


https://bugs.kde.org/show_bug.cgi?id=333224

--- Comment #2 from Michael <michael at stopthemindspam.com> ---
Thanks to your suggestions, I found the problem, but it's not immediately
intuitive.

If you go to this link:

https://www.facebook.com/settings?tab=applications&section=opt_out&view

...and click the "Turn Off Platform" button, then Telepathy will *never*
connect to Facebook chat. However, if you turn the platform back on, then
Telepathy will log in and work as expected.

If the platform is turned off, according to Facebook: "This means you can't use
the Facebook integrations on third party apps or websites. If you want to use
these apps and websites with Facebook, turn Platform back on." 

"Turning Platform back on resets related settings (such as your "Apps others
use" setting) and allows Facebook to receive information about your use of
third party apps and websites."

I didn't realize that me wanting to limit the way that Facebook connects to
other websites would affect Telepathy chat.

I think there should be a note that is easily visible so that privacy-minded
people who run into this quirk won't see it as a Telepathy problem but a
Facebook issue. Maybe something like, "If Facebook doesn't recognize your user
name and password, then check [above link] and re-enable Facebook's Platform
feature." 

An idea: is it possible that Telepathy could query the Facebook API and see if
the user has Platform integration turned on?

Regarding determining your name, it could be even easier explained: "Your
Facebook user name can be found and changed here:
https://www.facebook.com/username"

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