[telepathy] [Bug 328687] New: Incoming message in inactive chat window is easy to miss.

S.Trzmiel xeno at x-s.com.pl
Thu Dec 12 00:01:24 GMT 2013


https://bugs.kde.org/show_bug.cgi?id=328687

            Bug ID: 328687
           Summary: Incoming message in inactive chat window is easy to
                    miss.
    Classification: Unclassified
           Product: telepathy
           Version: 0.7.0
          Platform: Fedora RPMs
                OS: Linux
            Status: UNCONFIRMED
          Severity: wishlist
          Priority: NOR
         Component: text-ui
          Assignee: kde-telepathy-bugs at kde.org
          Reporter: xeno at x-s.com.pl

In current  KTP it's way to easy to miss  incoming message in inactive  chat
window. 
Case:
 There's inactive chat window open on another desktop or hidden under other
windows. Contact list window is also invisible . New message was received.

Unread message is indicated by 
   - Contact avatar changes to "new message" icon
   -  KDE notifications (sound/pop-up window, app highlight on task
manager/number on notification systray applet)

Number on notifications applet is not good indication as it changes quite
often. And played sound, pop-up window,  icon in contact list are easy to miss
due user to not being at the computer when message arrives, notification window
displayed on second screen,  muted sound/headphones plugged, contacts not being
visible etc...

The most reliable clue  is  highlighted app in task manager. But if user uses
different applet for managing tasks (ie daisy, other dock applet) or sets up
task manager to show apps from current desktop/minimized only there's no easy
to discover/persistent clue that there's new  message. 

Most common solution to this problem  I'd really love to see is to display "new
message" icon in systray. 
Pros:
  - it's persistent (user has to take an action to remove it)
  - it's placed in most visible element on the desktop.

Cons:
  - it's not implemented yet ;)
  - we can't take for granted  there's systray at all (dark side of KDE famous
flexibility)

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