[Bug 301330] New: Connecting to the same xmpp account using the same resource you will disconnect one of them

[Daniele E. Domenichelli]

https://bugs.kde.org/show_bug.cgi?id=301330

            Bug ID: 301330
          Severity: wishlist
           Version: git-latest
          Priority: NOR
          Assignee: kde-telepathy-bugs at kde.org
           Summary: Connecting to the same xmpp account using the same
                    resource you will disconnect one of them
    Classification: Unclassified
                OS: Linux
          Reporter: daniele.domenichelli at gmail.com
          Hardware: Other
            Status: NEW
         Component: accounts-kcm
           Product: telepathy

We use "kde-telepathy" as resource, so if you configure the same account on 2
different machines, only one can be connected at the same time, unless the user
specifies it manually.
Perhaps could be ok if our target was just "computers", but since plasma active
is taking kde to tablets, it will be a lot more likely that a user have 2
different devices configured.
The error says "There was a problem while trying to connect xxxx at xxxxx.xx -
Somewhere there is another client connecting with your account and your current
connection is lost"

I see 3 ways to fix it:
1) Make the error more explicit (for example explaining how to avoid that by
setting a different resource), but probably would be too technical, and users
tend to ignore errors.
2) Use another default, but keeping "kde-telepathy" as prefix, as this will
allow us one day to display a cool icon for the contact using our client (for
example kde-telepathy@<the first 6 chars of the hash of the hostname> as
suggested by Martin)
3) Use kde-telepathy by default, intercept this error and fix it when it is
needed (either automatically or requesting the user if he wants to fix it)
adding @something (see previous option)

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